Jimmy Kirby

My overall experience with Alex was ok but the person who worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually so worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually sold me to lease. Jimmy did not write it up correctly which now I am not a happy customer entirely, I should have caught it, Arin said we would have all oil changes free during our lease, I did tell Jimmy and he said ok but documented incorrectly as only 3 oil changes. After we left the dealership we realize we did not get offered the road hazzard warrenty so came back the next morning was told by Jimmy..to late..you have to get it before signing your documents, he did not offer it then, he was too busy trying to sell us window replacement!!! I personally feel he did not represent your dealership completely right. If I am off base here please let me know when you check this out More

by LINFOS1442 Verified Customer Verified Customer

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Added a $3600 “protection package” to the price of my car that wasn’t mentioned online or through the document package they emailed me. Blindsided with it at the dealership when they ran the final numbers. that wasn’t mentioned online or through the document package they emailed me. Blindsided with it at the dealership when they ran the final numbers. More

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Alex did a wonderful job he was very helpful to me to the end of it end of it More

by craigshannon1993 Verified Customer Verified Customer

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We have got 2 cars from Big Star Hyundai. Nice facility, friendly & professional employees. The entire Sales & Finance Team works together... to get the best deal for the vehicle we want. Spe Nice facility, friendly & professional employees. The entire Sales & Finance Team works together... to get the best deal for the vehicle we want. Special thanks to Nick Ram & Jimmy Kirby for an outstanding experience. More

by gdalton43 Verified Customer Verified Customer

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Rain was great! She listened to me and in doing so, she was able to deliver the automobile I wanted at a great price. Very friendly. She listened to me and in doing so, she was able to deliver the automobile I wanted at a great price. Very friendly. More

by debbieblack92757 Verified Customer Verified Customer

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Nice, friendly facility. Very caring & professional employees from front desk, sales representative, & finance. The overall experience was easy and well done. Very caring & professional employees from front desk, sales representative, & finance. The overall experience was easy and well done. More

by gdalton43 Verified Customer Verified Customer

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The people that work here are professional con artists. They lie to you to get what they want. It’s really all just a big set up to screw the customer. I will never come back to this place again and I will They lie to you to get what they want. It’s really all just a big set up to screw the customer. I will never come back to this place again and I will not recommend this place to anyone. More

by MATTHEWCARVER2003 Verified Customer Verified Customer

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I was gonna write a great review for her but she did not clearly explain to finance dept my needs wants and as far as trade in. She lost my key to the trade in. Luckily I had my extra key and brought it up clearly explain to finance dept my needs wants and as far as trade in. She lost my key to the trade in. Luckily I had my extra key and brought it up there. I tried to call her after the sale and was ghosted. So I think it was only about the sale not the reputation of this car dealership, because this was my 3rd car I have bought there and I felt I wasn’t given time to really think about my purchase even though I mentioned I had to get to work and would come back. I wasn’t given the option to drive it home. Think about it, and come back. Just get the sale done and get me out of there. More

by nowellk5597 Verified Customer Verified Customer

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I had the easiest time buying a new car from Big Star Hyundai and DQ made the entire process easy and comfortable! Also big xxxxxxto Jimmy in finance for making the document signing process a breeze and Hyundai and DQ made the entire process easy and comfortable! Also big xxxxxxto Jimmy in finance for making the document signing process a breeze and he looks so much younger in person than his coworkers!! More

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Everyone is great! I would refer my family and friends to big star hundia. See ya soon! I would refer my family and friends to big star hundia. See ya soon! More

by 1985shatoyaadams Verified Customer Verified Customer

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