Jimmy Kirby

The people that work here are professional con artists. They lie to you to get what they want. It’s really all just a big set up to screw the customer. I will never come back to this place again and I will They lie to you to get what they want. It’s really all just a big set up to screw the customer. I will never come back to this place again and I will not recommend this place to anyone. More

by MATTHEWCARVER2003 Verified Customer Verified Customer

Report | Print

I was gonna write a great review for her but she did not clearly explain to finance dept my needs wants and as far as trade in. She lost my key to the trade in. Luckily I had my extra key and brought it up clearly explain to finance dept my needs wants and as far as trade in. She lost my key to the trade in. Luckily I had my extra key and brought it up there. I tried to call her after the sale and was ghosted. So I think it was only about the sale not the reputation of this car dealership, because this was my 3rd car I have bought there and I felt I wasn’t given time to really think about my purchase even though I mentioned I had to get to work and would come back. I wasn’t given the option to drive it home. Think about it, and come back. Just get the sale done and get me out of there. More

by nowellk5597 Verified Customer Verified Customer

Report | Print

I had the easiest time buying a new car from Big Star Hyundai and DQ made the entire process easy and comfortable! Also big xxxxxxto Jimmy in finance for making the document signing process a breeze and Hyundai and DQ made the entire process easy and comfortable! Also big xxxxxxto Jimmy in finance for making the document signing process a breeze and he looks so much younger in person than his coworkers!! More

Report | Print

Everyone is great! I would refer my family and friends to big star hundia. See ya soon! I would refer my family and friends to big star hundia. See ya soon! More

by 1985shatoyaadams Verified Customer Verified Customer

Report | Print

Everyone treated us well. The staff was professional, and the manager went above and beyond to make us comfortable with the whole process. The staff was professional, and the manager went above and beyond to make us comfortable with the whole process. More

by sfcdad.massey Verified Customer Verified Customer

Report | Print

If there was any way I could undo this purchase I would. I don't have a clue how I am going to pay for this car. I told them I was on Social Security and they did the rest. I am on a fixed budget and cannot I don't have a clue how I am going to pay for this car. I told them I was on Social Security and they did the rest. I am on a fixed budget and cannot afford these car payments. More

by mdcarr211 Verified Customer Verified Customer

Report | Print

i had multiple issues with my new car since day 1. i wouldn’t recommend this dealership to the devil. scammers & will try to charge you for everything even when you have warranty/extended warranty. th i wouldn’t recommend this dealership to the devil. scammers & will try to charge you for everything even when you have warranty/extended warranty. they claimed my warranty ran out when my warranty is 100K miles. they couldn’t resolve my issues & tried to charge me for other problems i didn’t even mention. they gave me back my car with a new broken piece at the bottom, & a huge scratch that wasn’t there before i turned my car in. also the interest on the car is so high that i still owe $30K on a car that’s only worth $13K. putting me in an upside down situation. warranty dept & finance dept are no help. they do not care about their consumers, only the money they can take from you. they had the opportunity to do right by me but denied all accountability, responsibility & help. juan is a great employee, so is Bryan, Madison & Kaleb. but this is a horrible company. i wouldn’t recommend Big Star Hyundai to my enemies. i absolutely hate this company. they are for sure the absolute worst dealership i’ve ever dealt with. More

by Jasmine Verified Customer Verified Customer

Report | Print

I am satisfied with the level of service and information that I received from this dealership. that I received from this dealership. More

by Myleah H. Verified Customer Verified Customer

Report | Print

As easy as a car buying experience can be. Lot of information. No pressure from sales or finance. Lot of information. No pressure from sales or finance. More

by TNKLARKIN Verified Customer Verified Customer

Report | Print

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com Verified Customer Verified Customer

Report | Print