Jimmy Summers

Lilliston Dodge Ram Jeep dropped the ball when it came to selling me my 2022 Alfa Romeo Giulia. I purchased the vehicle in July 2025, and that’s where the nightmare began. I was repeatedly promised that ever selling me my 2022 Alfa Romeo Giulia. I purchased the vehicle in July 2025, and that’s where the nightmare began. I was repeatedly promised that everything would be handled properly—but that never happened. First issue: the front bumper repair. It was fixed incorrectly using an excessive amount of epoxy, and not even the correct type. Within three days, the repair failed and washed away, leaving the bumper looking worse than before. This is especially frustrating considering they literally have a body shop that could have fixed it correctly in just a few hours. Now for the biggest issue: corrosion on a body panel. This was not noticeable at the time of purchase because the sale was completed around 7 PM at night. Once I discovered it, I immediately brought it to their attention. Instead of taking responsibility for selling a vehicle with corrosion, Lilliston passed the issue off to Alfa Romeo. What followed was months of delay. The Alfa Romeo dealership took until now to finally get the warranty approved and the repair moving—and that only happened because I had to do all the legwork myself, including getting Alfa Romeo USA involved. Lilliston offered no meaningful help or accountability throughout this process. At this point, Lilliston needs to make this right. This situation alone has already cost them four potential vehicle sales, and for good reason. The front bumper still looks terrible due to their failed repair, and instead of stepping up, they keep pushing the issue off on others. Stop getting “Jimmy” involved and put someone on this who actually wants to make it right. This entire experience has been unacceptable, and I would not recommend buying a vehicle here unless you’re prepared to fight for basic accountability. More

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Service was great and I will return for more service if I need more service need more service More

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