Jo-Ann Cornell

Service department has been wonderful. They really listened. It was a stressful time. Thank you. They really listened. It was a stressful time. Thank you. More

by BEVERLYMURDOUGH Verified Customer Verified Customer

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Staff was very friendly,knowledgeable, kind and professional something you rarely see anymore!!! I went in for a recall and got the car back to me much sooner then expected!! Will definitely go bac professional something you rarely see anymore!!! I went in for a recall and got the car back to me much sooner then expected!! Will definitely go back More

by no55 Verified Customer Verified Customer

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Asked for only one thing to fix my gas cap attachment and it wasn’t done! Didn’t check to I got home because my slip said it was complete it wasn’t done! Didn’t check to I got home because my slip said it was complete More

by HCAMIRE Verified Customer Verified Customer

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Had some routine services performed on our 2022 Kona. Greeted professionally and service was performed in a timely and efficient manner. Clean faculty and courteous staff. Greeted professionally and service was performed in a timely and efficient manner. Clean faculty and courteous staff. More

by JKZIC Verified Customer Verified Customer

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Top shelf service and turn around time for our tire repair. Our rental developed a slow tire air leak. Budget or AAA could help us without undo inconvenience. Granite stepped and resolved the issue wit repair. Our rental developed a slow tire air leak. Budget or AAA could help us without undo inconvenience. Granite stepped and resolved the issue with in an hour!! Great job. Would highly recommend them to anyone. 5 STARS More

by jamhopper Verified Customer Verified Customer

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The Service staff at Granite are professional and thorough. Both recent services were scheduled timely and completed while I waited. Waiting room is comfortable with wifi access. thorough. Both recent services were scheduled timely and completed while I waited. Waiting room is comfortable with wifi access. More

by gwseptday Verified Customer Verified Customer

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Decent service, convenient drive-in garage, but the follow-up emails and phone calls are extreme. I just want an oil change and a reminder in a few months. follow-up emails and phone calls are extreme. I just want an oil change and a reminder in a few months. More

by LEDDINGS1 Verified Customer Verified Customer

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Very polite and aware of me waiting and was completed in a timely manner. Thanks a timely manner. Thanks More

by HECARPENTER6 Verified Customer Verified Customer

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New service manager. Much improved Service Dept. Service makes a big difference in the dealerships we use. I was ready to switch until this last appointment. Much improved Service Dept. Service makes a big difference in the dealerships we use. I was ready to switch until this last appointment. More

by NANLIT08 Verified Customer Verified Customer

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The front end of this dealership is solid and excellent. The service counter was not so good. Was not up front with costs after the $69.00 synthetic oil change coupon. Expected charges for tire rotation but The service counter was not so good. Was not up front with costs after the $69.00 synthetic oil change coupon. Expected charges for tire rotation but should have been given the additional cost before they did the work. People don’t appreciate surprises at the check out desk. I even asked him twice if this was the cost. More

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