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Jo Wren
Jo Wren at Clay Cooley Mitsubishi

Jo Wren

Service Advisor

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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4.8
75 Reviews
4.8

75 Reviews

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75 Reviews of Jo Wren

October 23, 2025

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Employee Rating

I like the service and the services good so I will recommend someone and I will be back thank you More

by C988130516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Oct 25, 2025

Clay Cooley Mitsubishi responded

Thank you for your positive review and recommendation! We are thrilled to hear that you were pleased with our service and we look forward to welcoming you back in the future.

October 17, 2025

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Employee Rating

Very good service, and extremely professional they treated me well and took great care of my car. I look forward to seeing them again. More

by Therevgrub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Oct 20, 2025

Clay Cooley Mitsubishi responded

Thanks for the 5-star review, we're thrilled to hear that you had a great experience with our service and team. We can't wait to see you and your car again! #customerlove #professionalism #customersatisfaction

October 11, 2025

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Employee Rating

They helped me out so much! The guy Edgar was so kind and very sweet the entire process. I will be going back 🩷 More

by Ms.Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Oct 15, 2025

Clay Cooley Mitsubishi responded

Thank you for your kind words, we are so happy that our team member Edgar was able to assist you and provide excellent service. We can't wait to have you back at our business!🌟 #customerappreciation #exceptionalservice

October 01, 2025

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Employee Rating

Edgar was amazing n very helpful ok Tks to the Cooley team , it’s nice being there ok we love it More

by Peter.106230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez , Edgar

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Oct 05, 2025

Clay Cooley Mitsubishi responded

Hello Peter, thankyou for the 5-star review for Edgar and our service team, we appreciate your business...

September 29, 2025

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Employee Rating

very friendly and prompt, and always keeps you informed during service or oil change while wsiting More

by rebharmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Oct 03, 2025

Clay Cooley Mitsubishi responded

We are thrilled to hear that you had a positive experience with us! We pride ourselves on our friendly and prompt service, and we're happy to keep you informed during oil changes. Thank you for choosing us!

August 29, 2025

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Employee Rating

The service was superb and very thorough and the technician that serviced my vehicle was very informative and courteous More

by alexander.j.pimentel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez , Jesse Hernandez

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Sep 02, 2025

Clay Cooley Mitsubishi responded

Hello Alexander, we're glad to hear that your service was thorough, thank you for the review we appreciate your business and look forward to your next visit...

August 25, 2025

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Employee Rating

The wait was really long but the service was pretty good. Only thing I was disappointed in is that the Fort Worth location always does a really good job at cleaning my car and they always top the gas off. Th More

by Janettelillard3222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Aug 27, 2025

Clay Cooley Mitsubishi responded

Hello Janette, thank you for the information regarding our competitors best practices as we look for other ways to improving our own process...

August 17, 2025

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Employee Rating

Hello Very professional, polite and courteous staff. The building was very comfortable and I appreciate the complimentary water. More

by carl_singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Aug 19, 2025

Clay Cooley Mitsubishi responded

Hello Carl, thank you for taking the time to write our service team a 5-tar review, it's great to hear that our staff was professional and courteous, we look forward to your next service visit...

August 09, 2025

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Employee Rating

They are nice and friendly they try to get you out as soon as possible More

by rosemaryramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Perez

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Aug 10, 2025

Clay Cooley Mitsubishi responded

Thank you Rosemary, for the 5-star review we truly appreciate it...

August 05, 2025

Dealership Rating
Employee Rating

Really appreciate it being able to have the same service providers that are knowledgeable about my needs More

by latishav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez

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Aug 06, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

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