Jo Wren
Jo Wren at Clay Cooley Mitsubishi

Jo Wren

Service Advisor

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Jo Wren

August 29, 2025

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Employee Rating

The service was superb and very thorough and the technician that serviced my vehicle was very informative and courteous More

by alexander.j.pimentel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Adam Soler, Javier Perez , Jesse Hernandez

Sep 02, 2025

Clay Cooley Mitsubishi responded

Hello Alexander, we're glad to hear that your service was thorough, thank you for the review we appreciate your business and look forward to your next visit...

August 25, 2025

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The wait was really long but the service was pretty good. Only thing I was disappointed in is that the Fort Worth location always does a really good job at cleaning my car and they always top the gas off. Th More

by Janettelillard3222
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Clay Cooley Mitsubishi responded

Hello Janette, thank you for the information regarding our competitors best practices as we look for other ways to improving our own process...

August 17, 2025

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Hello Very professional, polite and courteous staff. The building was very comfortable and I appreciate the complimentary water. More

by carl_singleton
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Clay Cooley Mitsubishi responded

Hello Carl, thank you for taking the time to write our service team a 5-tar review, it's great to hear that our staff was professional and courteous, we look forward to your next service visit...

August 09, 2025

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They are nice and friendly they try to get you out as soon as possible More

by rosemaryramirez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Javier Perez

Aug 10, 2025

Clay Cooley Mitsubishi responded

Thank you Rosemary, for the 5-star review we truly appreciate it...

August 05, 2025

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Really appreciate it being able to have the same service providers that are knowledgeable about my needs More

by latishav1
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

July 28, 2025

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Employee Rating

I was very happy about the car service I received. The staff was very friendly and helpful. More

by mydeshone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Clay Cooley Mitsubishi responded

Thank you, fortaking the time to write our service team a 5-star review, we appreciate your business and look forward to your next visit...

July 28, 2025

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Employee Rating

My go to for my Outlander. Usually the service team is good. However after I purchased my car in November last year, I sent two additional people who purchased cars and I recei More

by Mary C.
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2025

Clay Cooley Mitsubishi responded

Hello Mary, we appreciate the information you provided and will forward this to the sales managers...

July 21, 2025

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Employee Rating

You take care of your problems and and keep your car running good. To da More

by gyancy
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Recommend Dealer
Yes
Jul 22, 2025

Clay Cooley Mitsubishi responded

Thank you GYancy, for taking the time to write a 5-star review for our service team, we look forward to your next service visit...

July 16, 2025

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Employee Rating

The service for this dealership was very good but the waiting area not so much very hot air condition not working very well needs to be upgrade the waiting area More

by djm2448
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Recommend Dealer
Yes
Jul 17, 2025

Clay Cooley Mitsubishi responded

Thank you DJM, for your feedback and truly appreciate your honesty as we continue to improve in areas that need the most attention in our service department...

June 28, 2025

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Employee Rating

Adam is always great customer service he explains everything to me . He lets me know what is next. And what may happen if i ignore it. More

by mtz310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write Adam and our service team a 5-star review, we truly appreciate your patronage and look forward to your next visit...

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