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Joakim Holm
Joakim Holm at Russ Darrow Mitsubishi

Joakim Holm

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Joakim Holm

May 19, 2026

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Employee Rating

They are very efficient and solved a problem I had for over 2 months and couldn't get fixed elsewhere. Best recommendation I ever got was to come here. More

by Eunice123
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 20, 2026

Russ Darrow Mitsubishi responded

It’s great to know that Joakim and our service team could resolve the issue with your Mitsubishi Eclipse Cross after two months of trying elsewhere. We appreciate you sharing your recommendation and choosing us for that repair. We look forward to welcoming you back. Rob Karas rob.karas@russdarrow.com

May 05, 2026

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Excellent service to me and my Family. This the 4th car purchased from Jesse Dickerson - trusted salesman. More

by jascocos
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

Russ Darrow Mitsubishi responded

We appreciate the opportunity to handle your Mitsubishi Outlander service and to be entrusted with four family vehicles. It’s great to hear your family received excellent support. We look forward to assisting you again soon. Rob Karas rob.karas@russdarrow.com

March 12, 2026

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Good service, fast and friendly Always a good experience and they make sure I’m satisfied More

by Rashon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat

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Mar 12, 2026

Russ Darrow Mitsubishi responded

Thank you for sharing your feedback. We’re glad your Mitsubishi received prompt, friendly service and that our team made sure you were satisfied. We look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

February 13, 2026

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They answered my questions and did my service in promptly. I was in and out quickly More

by JOELSIEWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Rupp

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Feb 13, 2026

Russ Darrow Mitsubishi responded

It’s great to hear our team could answer your questions and complete your Mitsubishi service promptly. We appreciate you sharing your experience and look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

February 04, 2026

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I’m so happy for ur service, he helps me with my car. I have to go back again. More

by irenerfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Russ Darrow Mitsubishi responded

It’s great to hear that Joakim and our team took good care of your Mitsubishi Outlander Sport. We look forward to assisting you again soon.

January 31, 2026

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Pleasant customer service. Was given a time to wait, service was done in that timeline. Being able to schedule service online is very convenient. More

by Yodial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat

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Jan 31, 2026

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Karas rob.karas@russdarrow.com

January 16, 2026

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Employee Rating

Great mechanics. Their knowledge of dealing with my car issues was on the spot! I couldn’t ask for more! More

by Pastorwarnecke56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat, Grant Oliveira

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Jan 17, 2026

Russ Darrow Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Rob Karas rob.karas@russdarrow.com

December 23, 2025

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Employee Rating

My routine maintenance light was not reset. Other than that everything was great, thank ypu. More

by CASEY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat, Grant Oliveira

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Dec 30, 2025

Russ Darrow Mitsubishi responded

Thank you, Casey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

December 13, 2025

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Employee Rating

Great communication, prompt scheduling, skilled technicians, and reliable service that exceeded expectations overall would recommend More

by YAMILEXCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2025

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

November 30, 2025

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Employee Rating

Very professional and informative. Everything discussed up front and honest. No problems at all. Recommend More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2025

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

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