Joan Ovalles

I was looking for a 2023 Ford Maverick. While I was eligible to purchase under the Ford Friends and Family program, no dealership would offer the vehicle under the program. I found a Maveri While I was eligible to purchase under the Ford Friends and Family program, no dealership would offer the vehicle under the program. I found a Maverick at this dealership. The deal offered was suitable. We completed the deal and they even delivered the car to me 200 miles away. Upon inspection of the vehicle, I found a small scratch in the door and after the dealership installed they drop in bedliner, they failed to replace the upper forward tiedowns. These were not big issues, but I did want the dealership to address them. My salesman, Joan, followed up on these issues for me. The dealership provided touch up paint and the tiedowns. I am very grateful for the effort of Joan for following up and ensuring that I was satisfied. I would recommend Joan and his dealership if you are considering buying a Ford vehicle. Thank you to everyone involved in the purchase process and follow up with the paint and the tiedowns. More

Helpful 0

Report | Print

Easiest car buying transaction in the world. I will definitely recommend it to my friends and family. I will definitely recommend it to my friends and family. More

Helpful 0

Report | Print

Excelente la atención, Joan super profesional y responsable. Explica paso a paso y detalladamente. Busca opciones de acuerdo a las necesidades de cada cliente. 100% recomendado responsable. Explica paso a paso y detalladamente. Busca opciones de acuerdo a las necesidades de cada cliente. 100% recomendado More

Helpful 0

Report | Print

Understanding, attentive , effective in your work . communicative, responsable , respectful, faster, honest, intelligence, knowledge , kind. Good experience. communicative, responsable , respectful, faster, honest, intelligence, knowledge , kind. Good experience. More

Helpful 0

Report | Print

Very Excelent Good, approved what I was expecting, I can't feel better with it. can't feel better with it. More

Helpful 0

Report | Print

Compre mi carro aqui y cuando tenga la oportunidad en el futuro vendre y comprare aqui otra vez futuro vendre y comprare aqui otra vez More

Helpful 0

Report | Print

Great service and like the no hassle car buying experience and no dealer fees , which this dealer was closer to my home experience and no dealer fees , which this dealer was closer to my home More

Helpful 0

Report | Print

I bought a ford explorer 2021 and it was my best decision … thanks so much for it … thanks so much for it More

Helpful 0

Report | Print

Joan is a Great Sales Professional, someone who really cares about his customers needs, thank you Joan you are the best! cares about his customers needs, thank you Joan you are the best! More

Helpful 0

Report | Print

Five stars ⭐️⭐️⭐️⭐️⭐️ to this place! !! I strongly recommend Ford Mullinax to buy your car. Joan Ovalles made the process fast with NO stress, and explained everything very clear. Custome !! I strongly recommend Ford Mullinax to buy your car. Joan Ovalles made the process fast with NO stress, and explained everything very clear. Customer service was awesome, they made me feel at home. Thanks Joan for your help, Great job! More

Helpful 0

Report | Print