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18 Reviews of Joanna Arias
April 04, 2024
Crooks. Lied to me about my vehicles features to make the sale. Didn't know it was a lie until 3 years later, when I attempted to replace my EV battery and t Lied to me about my vehicles features to make the sale. Didn't know it was a lie until 3 years later, when I attempted to replace my EV battery and told this is not possible unless it's broken. Took vehicle back for service, including a recall last week. Technician drove my car into the garage and it spent a week at the body shop. Bad experience each time I decide to give them my trust. I just got another recall notice in the mail. Planning to travel to another county to a different dealership toavoid this place. More
by kate
Verified CustomerOther Employees Tagged: Amanda Ford
Helpful 
March 08, 2024
They have always great to deal with and great customer service. Worked performed as quoted Thank you service. Worked performed as quoted Thank you More
by steve@fellerheating.com
Other Employees Tagged: Chris Zent, Amanda Ford
February 22, 2024
Awesome customer service especially which switching from one new car to another that fit my preferences better. one new car to another that fit my preferences better. More
by facarrion0416
Other Employees Tagged: Thad Langford, Bart Boeckholt, Brian Cortes , Josh Myers
February 10, 2024
Awesome dealership! ! Excellent work everytime I come to this location. Would recommend this to all of my co-workers. ! Excellent work everytime I come to this location. Would recommend this to all of my co-workers. More
by facarrion0416
Other Employees Tagged: Thad Langford, Bart Boeckholt, Brian Cortes
December 14, 2023
If I do not reply to your first request please don’t keep sending them. Plus someone call me on the phone already and I already described the situation and yet you have still continue to email me several tim sending them. Plus someone call me on the phone already and I already described the situation and yet you have still continue to email me several times I really don’t want to complain about this person or the situation. But the fact that somebody called me I told them and I’m still getting several emails I’m going to now reply with my experience. I felt that the female associate that was helping me was more interested in describing to me what her job duties were. I only see a sign under her name saying that she is a service technician as well as everyone else in that service center. But she spent more time explaining to me what her guys did and did not do than actually resolving my problem. She said her service tech Tires. Wanted me to get new tires wanted me to get new tires wanted me to get new tires. I have less than 30,000 miles on my car. And he said I needed to replace before snow came this fall 2023 then explained that I needed to come in and have a tire diagnostic where they need to take apart the tire to understand why the gauge is not reading properly and why I feel the car is pulling because I can’t keep tire pressure . I had actually made an appointment to come back the next day. She couldn’t even talk to me. Referred me to somebody else. That person didn’t even remember who I was. And ultimately I left. The problem has not been resolved. And I don’t feel like anybody there really cared . I think in the future I will choose somebody else to do my oil changes entire maintenance More
by allybobcat
November 17, 2023
Performed the work requested. An oil change was requested, and was performed. Somewhere along the way someone decided the tires were to be rotated, During the call to make the app An oil change was requested, and was performed. Somewhere along the way someone decided the tires were to be rotated, During the call to make the appointment tires were never mentioned. =Work order to rotate tires was removed. More
by tspoto
Other Employees Tagged: Josh Myers, Rod Perkins, Justin Urtasun
