Joanna Thigpen

Great experience from start to finish would recommend them to anyone process was very easy them to anyone process was very easy More

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We were first time customers and we’ll be back from sales financing excellent service financing excellent service More

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Do NOT buy a used car from this dealership. They knowingly sold me a 2019 GMC Yukon XL with serious issues—including a damaged transmission, faulty motor mounts, and malfunctioning TPMS sensors They knowingly sold me a 2019 GMC Yukon XL with serious issues—including a damaged transmission, faulty motor mounts, and malfunctioning TPMS sensors (and that's just what has been discovered so far). We specifically asked to purchase an extended warranty and were oddly talked out of it, which is highly unusual for a dealership. When I returned shortly after the sale to address the problems, they refused to take responsibility or offer any reasonable resolution. Zach Robinson, Glenn Peirce, Jon Day, and Joanna Thigpen all acted in bad faith, demonstrating a clear lack of transparency, honesty, and integrity throughout the entire process. More

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Awesome experience. This was our second purchase from John Thorton. Nathan was great and made sure we got the exact SUV we were looking for, including what we wanted in This was our second purchase from John Thorton. Nathan was great and made sure we got the exact SUV we were looking for, including what we wanted in it, and minus the things we didn’t want. No pressure just listening to what we wanted… thank you Nathan! More

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It was a great experience buying. Luke worked hard to earn my business. Hopefully this will be our go to dealership from now on. Everyone there made the process very efficient and ple Luke worked hard to earn my business. Hopefully this will be our go to dealership from now on. Everyone there made the process very efficient and pleasant. More

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I recently had the pleasure of purchasing a 2025 GMC Sierra Denali from John Thornton Cadillac GMC, and I couldn’t be happier with the experience. From the moment I arrived, the atmosphere was warm and Sierra Denali from John Thornton Cadillac GMC, and I couldn’t be happier with the experience. From the moment I arrived, the atmosphere was warm and welcoming. Luke Darby, my salesman, was incredibly knowledgeable and attentive, making sure I had all the information I needed to make an informed decision. He was professional yet personable, which made the entire process smooth and stress-free. The dealership itself had a great vibe, and I truly felt like a valued customer. More

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I just bought another car today adding to many from the past. From Jon Day and for years now I've been referring people to Jon because let's face it buying cars can be dangerous business. I'm mean some pla past. From Jon Day and for years now I've been referring people to Jon because let's face it buying cars can be dangerous business. I'm mean some places will absolutely eat you alive without any reservation. Back to todays transaction. Step 1 found car. Step 2 checked trade in value of mine. Step 3 Call Jon. Well Jon my trusted Hero he's in Florida on vacation. Crap-Jon refers me to Shane Oldham . Step 4 visiting the dealer for the car of my affections. So we meet Shane and what do you know we're childhood friends. John Thornton guy take our trade for appraisal. Shane an I begin the negotiations and strangely enough HONESTY+rebates+this that and more. I'm like really digging this deal right. appraiser returns and his numbers freaking match mine. Now with equity fairly stated this was my deal. sign and Drive Baby no chit. GO to John Thornton in Carrollton and ask for Jon or Shane either one will treat you right More

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I had a great buying experience with Isaiah and Anthony. Didn’t feel pushed at all to make a decision and it was an easy conversation. Didn’t feel pushed at all to make a decision and it was an easy conversation. More

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Isaiah was an amazing person to work with! I would refer him to family and friends! I would refer him to family and friends! More

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Great service and friendly sales rep. Had to wait to long to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. More

by VANNBLACK Verified Customer Verified Customer

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