Matthew Lipscomb
Matthew Lipscomb at John Thornton Buick GMC

Matthew Lipscomb

Inventory Manager

John Thornton Buick GMC

1492 N Hwy 27
Carrollton, GA 30117

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19 Reviews
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19 Reviews

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19 Reviews of Matthew Lipscomb

November 07, 2023

Dealership Rating
Employee Rating

A pleasant buying experience. My salesman was professional and knowledgeable. Everyone in the dealership was courteous and professional. More

by sjjudy75231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Cooley

August 03, 2023

Dealership Rating
Employee Rating

While there purchasing our XT4 I was concerned about being able to get groceries out of the back, I am handicapped and cannot reach to the back. Justin told me he would be sure to get me a cargo net, it More

by char.cearns
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 07, 2023

John Thornton Buick GMC responded

We are sorry that your experience was anything less than satisfactory. We place the highest priority on our customer service and making sure that your vehicle suits your needs. It is my understanding that the cargo net has finally arrived and been mailed to you, but if you have any issues with it, please let us know so that we can assist.

Aug 07, 2023

char.cearns responded

I am very pleased to say it's been only 4 days and I have my new cargo net in my hands. Thank you Justin for getting this to me so fast, I appreciate your very prompt attention to this matter. I totally feel confident their word. I would recommend John Thornton Buick GMC to others. Again I thank you for your help and prompt response with this issue.

March 04, 2021

Dealership Rating
Employee Rating

Great service and friendly sales rep. Had to wait to long to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. More

by VANNBLACK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joanna Thigpen , Shannon Cheatwood

Mar 05, 2021

John Thornton Buick GMC responded

Thank you for your feedback and allowing us to assist you with your purchase!

January 23, 2021

Dealership Rating
Employee Rating

I have been a customer of this dealership since 1966. I bought my first car from Grady Walker, and the dealership is still a great place for me to buy a car. This time: “thanks Train”. More

by LEXONJON
Recommend Dealer
Yes

Other Employees Tagged: Ryan Dodson, Michael Conner, Joanna Thigpen , Shannon Cheatwood

Jan 26, 2021

John Thornton Buick GMC responded

Thank you for your review and your continued business! We are so glad that we have always been able to assist you with your vehicle needs and look forward to assisting you in the future.

December 20, 2020

Dealership Rating
Employee Rating

Sid Lee is the best! We always buy our cars from him! Matthew was so helpful with helping me set up all the new technology. More

by FMACEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sid Lee , Shannon Cheatwood

Dec 21, 2020

John Thornton Buick GMC responded

Thank you! We are glad that Sid and Matthew could assist you with your purchase and make sure you leaving understanding your vehicle.

December 14, 2020

Dealership Rating
Employee Rating

Travelled over 2 hours to the dealership for a new truck. When we arrived the truck and price were Exactly as stated over the phone. Fast friendly efficient service all the way around. More

by TRWALLICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Conner, Joanna Thigpen , Shannon Cheatwood

Dec 21, 2020

John Thornton Buick GMC responded

Thank you! We appreciate you making the drive to purchase a truck from us and we are glad that our team could make it an easy process.

December 10, 2020

Dealership Rating
Employee Rating

This is a great crew of people all seamlessly working together. I will definitely return and suggest this dealership to others. These folks are the best of the best! More

by B Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Dodson, Zach Robinson, Todd Rupp, Michael Conner, Eric Rivera, Tanya Byers , Shane Hammond, Dawn Jackson, Steven Packard

Dec 12, 2020

John Thornton Buick GMC responded

Thank you! Our team appreciates you and your recommendation. We are happy we could help.

December 10, 2020

Dealership Rating
Employee Rating

Good and easy to work with gave a fair price. Made it very easy and convenient for the buyer. Gave a very fair trade in price. More

by TETHRIDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Robinson , Ken McGill

Dec 12, 2020

John Thornton Buick GMC responded

Thank you for your review! We strive to make the car buying process comfortable and easy for our customers. So glad that our team could give you that experience.

October 28, 2020

Dealership Rating
Employee Rating

Great customer service and very friendly. I live an hour from this dealership, but I will drive by closer GMC dealerships just to deal with this one. More

by EDWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera

October 26, 2020

Dealership Rating
Employee Rating

John Thornton associates and management are very friendly and accommodating. Great service and a great deal! Plenty of vehicles to choose from! Go see them! More

by TMOBLEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: RODNEY WALKER, Nathan Teal , Shannon Cheatwood, Ken McGill, Employees who detail the vehicles!! Excellent!

1

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