Joanne Conn | Page 4

Great people but when they found additional services needed, I get a text rather than a person telling me what I need. needed, I get a text rather than a person telling me what I need. More

by DEDLYDURITE Verified Customer Verified Customer

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I’ve been here many times with wonderful experiences other than this time. No one acknowledged I drove up or even attempted to help me (I went through the service area not the main front doors). I had t other than this time. No one acknowledged I drove up or even attempted to help me (I went through the service area not the main front doors). I had to ask for help for which I was passed off to someone else who was also “busy” as they all apparently were. I believe some were actually busy but others just talking (especially the 2 sitting outside who watched me drive up) I was not greeted when I dropped off or picked up my car until minutes after standing there. I also wasn’t offered the discounted oil change until I said I was going somewhere else, because $99 for an oil change is ridiculous. This place was no longer as friendly as it was previously and I’ve bought 2 cars here, sold 1 car here, and been here many times over the last 5-6 years for other services with better experiences than this. Also the idea to take away the play room area made this place even less worth going it. It was inclusive to give the play area for families buying vehicles who needed that space to keep children from bothering other customers or while getting their vehicle serviced, not everyone can leave. You can tell how bad this place is going down. All this place seems to care about now is money and not being friendly of any form. More

by MADISINIRION Verified Customer Verified Customer

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Nice place good staff. Hard to negotiate the website. Overall as good as any other Hard to negotiate the website. Overall as good as any other More

by BEARTDP Verified Customer Verified Customer

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I have a Prius and Tacoma. Amanda and Josh took care of me excellent. I will come back to the dealership to have my vehicles serviced. Amanda and Josh took care of me excellent. I will come back to the dealership to have my vehicles serviced. More

by JIMSTORY60 Verified Customer Verified Customer

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They said they were going to be transparent I worked for days to get a comfortable payment and insurance, when I signed on the line there were 50 + dollars a month in EXTRA warranty that the NEVER said a wo days to get a comfortable payment and insurance, when I signed on the line there were 50 + dollars a month in EXTRA warranty that the NEVER said a word about, just put you in the seat and sprung it on you, no time to research the advantages of it. Then they said it was optional, if it truly was optional why don’t they let you choose and educate yourself on it, instead it is brought up there minutes before signing, fake phony warranty that just blew the whole experience … suddenly I was the sucker who trusted them to advise More

by SKROPE21 Verified Customer Verified Customer

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The dealership is very informative and attentive throughout the entire process of servicing our vehicle throughout the entire process of servicing our vehicle More

by monica Verified Customer Verified Customer

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Service took place in a timely manner. Enjoyed the video walk-through of the inspection. Enjoyed the video walk-through of the inspection. More

by Codyd66 Verified Customer Verified Customer

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As soon as you pull up to the service center you are well greeted by ms. Jaqueline and it only gets better from there. I have been working with Ionis (really not sure of the spelling) and he is great. greeted by ms. Jaqueline and it only gets better from there. I have been working with Ionis (really not sure of the spelling) and he is great. More

by Mpingrao Verified Customer Verified Customer

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Always super fast and convenient. .. making an appointment is easy and the work is always completed in a timely fashion. I've never had an issue with any member of the service team; th .. making an appointment is easy and the work is always completed in a timely fashion. I've never had an issue with any member of the service team; they are all excellent. More

by R. Austin Verified Customer Verified Customer

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Great service, staff are always on top of things and kept me updated with the vehicle. me updated with the vehicle. More

by RWN.AXA Verified Customer Verified Customer

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