Jody Chapman

bad car I bought a car here,,it is a dangerous car to drive ,I have been back here twice to get them to give me another car ,,I have had the car in 4 times ov I bought a car here,,it is a dangerous car to drive ,I have been back here twice to get them to give me another car ,,I have had the car in 4 times over problems, ,now the steering wheel is ready to break ,,I am afraid I am going to get killed in this car,,and Jody Chapman says well you bought a bad car,,,I was driving down the road and the steering wheel locked up, ,good thing I was going straight to pull off of side of the road,,,I can't believe they will not work with me to get into a safer car,,I have only made one payment, and now I am afraid to drive it..and by the way I only draw a ss check,,I ask them to give me another car of same price.just change Vin numbers ,,instead they want more money knowing I don't have it..and Jody Chapman was very rude and mean to me when I told him I was afraid of the car.😟 More

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Lies and More Lies I have a 2009 Nissan Rouge. I purchased it new at Wallace. I have always had it serviced at Wallace. I took the car in for service in March, 2018. I I have a 2009 Nissan Rouge. I purchased it new at Wallace. I have always had it serviced at Wallace. I took the car in for service in March, 2018. I told them I had a leak on the driver's side. They told me the axel boot on the passenger side was busted and I needed a new axel. I trusted the dealership and had the repair done costing approx. $750. A few months later, my car was still leaking in the same spot. So, I took it back. Was told it was residual grease. A few months later, it was still leaking in the same spot. Was told the same thing and given a free oil change. On 12/20 I took it back for service and told them there was still a leak. This time, while in the waiting lounge, I was told the transfer case was leaking oil, and it would be $1,150 plus tax and an 8-hour repair. When I checked out, I was told if the transfer case were to go dry, it would lock the engine up, and the repair would be a 2 day job. After I got home, I had more questions. So I called the service manager, Janice Malcom. She told me that the seal between the transfer case and the transmission was leaking and the car was leaking transmission fluid. I felt my car was unsafe for my 2 children to ride in. Since the technician said the car was leaking oil from the transfer case, and the service manager said it was a seal leaking transmission fluid, it raised a red flag. We reached out for a second opinion and talked with multiple mechanics. My Rogue is Front Wheel Drive and does not even have a transfer case. The leak was coming from an axel seal. The same axel that Wallace replaced. The leak has been in the same spot since March 2018. I seriously doubt that my car ever needed a new axel since it didn't fix or change the leak. More

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A great experience I got the car that I wanted at the advertised price. There was no pressure and no long wait. Gabriel made sure he knew what I was looking for and th I got the car that I wanted at the advertised price. There was no pressure and no long wait. Gabriel made sure he knew what I was looking for and then provided it. This is the best experience that I have ever had purchasing a car. More

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Right Car, Best Price, Great Warranty, Excellent Sales Team Brian and the staff worked very hard to provide us with just what we were looking for at the price we needed. All employees we met and worked with pro Brian and the staff worked very hard to provide us with just what we were looking for at the price we needed. All employees we met and worked with provided excellent customer service and demonstrated endless patience. Our expectations were met and succeeded! In the future we will be returning to see Brian and the team for vehicle purchases! More

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5 star experience We went in looking for a used car but Stephanie and Jody worked hard to save us money and put us in a new Nissan Versa with a cheaper payment and bett We went in looking for a used car but Stephanie and Jody worked hard to save us money and put us in a new Nissan Versa with a cheaper payment and better warranty than a used car! They cared more re about putting us in something that for our need and budget versus the amount of profit they would make! Was impressed that Vann thanked us for visiting and made sure we were taken care of. More

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Great experience! Loved the experience I got purchasing my Jeep from Wallace Nissan. Sales staff was friendly, helpful, and went above and beyond to assist me. Manageme Loved the experience I got purchasing my Jeep from Wallace Nissan. Sales staff was friendly, helpful, and went above and beyond to assist me. Management made sure I got the best deal and financing available. I would recommend Brian and Jody to anyone! More

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Great Experience; Great People Gabe VanNoy, our salesman, took time to listen and show vehicles that met our needs. We ended up with a Pathfinder and couldn't be happier. Great peop Gabe VanNoy, our salesman, took time to listen and show vehicles that met our needs. We ended up with a Pathfinder and couldn't be happier. Great people there; looking forward with dealing with them in the future. More

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Never had a dealership treat us so nice This dealership from salesman Jamie Wallen to the owner, even the financial department treated us better than any dealership I have ever dealt with. I This dealership from salesman Jamie Wallen to the owner, even the financial department treated us better than any dealership I have ever dealt with. I love my Rogue and my husband just got a Titan platinum and he absolutely loves it. I highly recommend this dealership . Go see Jamie Wallen and tell him Debbie Brooks sent you!! More

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