Jody Gauthier | Page 45

Jody talked with us several times about the situation with our 2002 Prius, now needing a replacement 12-volt battery in less than 2 years. She was understanding of our concerns (more than DOUBLE the cost with our 2002 Prius, now needing a replacement 12-volt battery in less than 2 years. She was understanding of our concerns (more than DOUBLE the cost of a "normal" battery!) and tried unsuccessfully to get an adjustment. The battery was in stock, and the car was ready the next day. This unreasonable battery cost causes us to doubt whether we'll be buying another Prius. It was a pleasure for us to work with Jody. Wayne & Beth Mezitt More

by WAYNEM1 Verified Customer Verified Customer

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