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Westboro Toyota

4.4

362 Lifetime Reviews

271 Turnpike Rd, Westborough, Massachusetts 01581 Directions
Sales: (508) 366-1741

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362 Reviews of Westboro Toyota

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October 15, 2018

"John H"

- Hap

John and his team were excellent very happy with the work they did have and will continue to recommend him Thanks for a great job Hap

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Recommend Dealer
Yes
Employees Worked With
John Hensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 13, 2018

"Loved working with Erin Gallant"

- RPasco18

I had an amazing experience purchasing my new vechile all because of your wonderful sales associte Erin Gallant. I would tell everyone to ask for her

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Recommend Dealer
Yes
Employees Worked With
Erin Gallant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dwyane Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luiz Angelo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 13, 2018

"Fabulous!"

- Debneshe

This is the third time we’ve bought from westboro and as always it was a pleasure! Erin has helped us 3 out of the three times and she was fabulous to work with! I love my new beautiful Camry and will definite go back to Westboro Toyota for my next car! (Although it could be a while!!)

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Recommend Dealer
Yes
Employees Worked With
Erin Gallant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 06, 2018

"Good place"

- MARYAM DANIEL

I been to westborough dealership for a vehicle back in April 2018, Antonio is pleasant, patient, and informative, Joe and Louis the sales managers, worked out good deal for me, good team and atmosphere , the whole place is clean, sales associates are smiling. Accompanied my friend lately to another dealership 25 min away from that one, found out they are more professional and better deals out there. Still westboro Toyota is not bad though

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Recommend Dealer
No
Employees Worked With
Joseph Dolan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Derival MacKenzie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luiz Angelo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Antonio Isaac 5 stars
September 12, 2018

"Excellent Service"

- peterwendy312

This is actually the 3rd time I've completed this form (not sure what happened) ... my opinion is still the same. John Hansen was the rep that worked with and he was wonderful. Reviewed everything with me (turns out there were 3 recalls, not just one as I thought), and also pointed out recommendations (no pressure) on some other things I might want to do. Overall, the whole experience was great - fast, expert service; transportation home and back so I didn't have to wait at the dealership; and phone calls giving updates on the work being done.

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Recommend Dealer
Yes
Employees Worked With
John Hensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John Hansen (?) - instead of Hensen
September 09, 2018

"Sleazy upsell every time you go"

- Honest Reviewer

Good car buying experience. Sleazy upsell service model. Try to scare you into doing things just like Jiffy Lube. Clearly they made a choice to remove all of the "used car salesmen" sleaze from the buying process (except the upsell on warranties which they sadly still do) and moved it to the service piece. Its no coincidence they offer a "free" year of service with each car purchase. It's a year of intimidation and pressure to do unnecessary work. So LAME :(

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Recommend Dealer
No
Employees Worked With
Sorry don't remember the names
August 27, 2018

"The best I have ever seen "

- Meat11

Complete coverage of my concerns, fully updated throughout the day, offered next appointment as well , free coffee, they also have a great cafe with fresh food

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Recommend Dealer
Yes
Employees Worked With
John Dowden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Hensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alfredo Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luiz Angelo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Knox
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brandy Blount
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dennis Rose
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 27, 2018

"Outstanding service"

- happy rav4

I had gone in for my 20,000 mile service and was very happy with everything today. Although there was a line of cars waiting to be dropped off, a service rep met me at my car and escorted me inside to his desk. Drop off was easy. I left and ran errands. Upon my return my car was ready and my service rep took the time to answer my questions. We set the car up for getting my messages from my phone. He also helped me set up another tool which I can't recall as I write this review, but I was very happy with my service and help that day. My service person went above and beyond to help me!!

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Recommend Dealer
Yes
Employees Worked With
don't recall
August 02, 2018

"Service with a Smile"

- Sunshine

John H. in the service department was a pleasure to work with - polite, professional and accommodating. Will be back the next time my car needs to be serviced.

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Recommend Dealer
Yes
Employees Worked With
John Hensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 20, 2018

"Priase for Westboro Toyota"

- kaf

I am very happy with service my RAV4 receives from Westboro Toyota. the service is excellent, and Erik Thorsen was great! Keep up the good work!

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Recommend Dealer
Yes
Employees Worked With
Erik Thorsen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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