Joe Adams
Joe Adams at Courtesy Nissan

Joe Adams

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.5
68 Reviews
4.5

68 Reviews

Write a Review

68 Reviews of Joe Adams

May 19, 2025

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Employee Rating

Always go to Courtesy Nissan for work on my 2023 Nissan Pathfinder. They always get my work done at the promised time. Much better service than the Mckinney location. Now if they can get their TVs fixed be More

by djenkins4413
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Clean and efficient. Some of the recommendations were hugely overpriced after doing more research. I love getting the car wash after service More

by runnerrae
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2025

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Employee Rating

My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuu More

by jamesliu981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Courtesy Nissan responded

Jamesliu981, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

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Employee Rating

It was a great experience. Quick and easy thorough service. The shuttle transportation was very convenient. More

by kdavis1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Courtesy Nissan responded

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May 19, 2025

Courtesy Nissan responded

Kdavis1610, we are so pleased you enjoyed your visit to Courtesy Nissan!

May 15, 2025

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Very fast service the washed truck and try to make me buy anything they just offered i More

by bobsschille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2025

Dealership Rating
Employee Rating

Very good service easy to get in and out. Cleaned truck made sure I didn’t need anything else More

by schille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2025

Dealership Rating
Employee Rating

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

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Employee Rating

Service center was very bad and unqualified mechanics. I would not have a car serviced at this location. More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

Dealership Rating
Employee Rating

Had an appointment for transmission fluid change, arrived with my daughter (her juke) to meet a very rude service advisor. After asking “while they are changing the fluid, could they check to make sure the t More

by jotte72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Jotte72, we regret to hear that you had this exper We would like the opportunity to address your concerns. Please reach out to us directly at (972)-792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. ience with us.

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