It was great experience that I totally enjoyed.
Thank you a worth while experience and for that keep it up.
Thank you a worth while experience and for that keep it up.
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by rogersrochelle88
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Courtesy Nissan responded
Thank you for the kind words! We’re glad to hear you had a great experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Great people that work here always pleasant great team at
this location. HAPPY THANKSGIVING. Thank you all
this location. HAPPY THANKSGIVING. Thank you all
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by ashantigreen732
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2025 -
Courtesy Nissan responded
Thank you so much for the kind words! We truly appreciate you and we’re grateful for customers like you. Our team works hard to make every visit a positive one, and it means a lot to hear your feedback. Wishing you and your family a very Happy Thanksgiving! 🦃🍁 Thank you for choosing us!
My experience was great, great customer service from
atart to finish from everyone that had something to do with the purchase of my new vehicle!!
atart to finish from everyone that had something to do with the purchase of my new vehicle!!
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by Mahoganny
Verified Customer
Verified Customer
Nov 21, 2025 -
Courtesy Nissan responded
Thank you so much for your kind words! We’re thrilled to hear that your experience was great from start to finish and that our team took good care of you throughout your purchase. Congratulations on your new vehicle, and welcome to the Clay Cooley Nissan family! If you ever need anything or have any questions, we’re always here to help. Enjoy the ride!
Service was great from the moment I drive up to the
service bay. Friendly and courteous staff
service bay. Friendly and courteous staff
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by nissleysusan
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Courtesy Nissan responded
Hi Susan! Thank you so much for sharing your experience. We're thrilled to hear that our team made you feel welcome from the moment you arrived at the service bay. We truly appreciate your kind words and the opportunity to serve you here at Clay Cooley Nissan of Richardson! Please reach our if there is anything else we can do.
Everyone was nice and the service was done quickly and I
received a thorough inspection
received a thorough inspection
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by jasmonae_rountree
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Courtesy Nissan responded
Thank you for the great feedback! We’re happy to hear our team provided quick service and a thorough inspection while making your visit a pleasant one. We truly appreciate your trust and look forward to serving you again at Clay Cooley Nissan of Richardson!
Shauna has given excellent assistance with my car.
Very professional and knowledgeable. Also, she followed up with me on my questions and repair issues. Her expertise and prompt responses are gre
Very professional and knowledgeable. Also, she followed up with me on my questions and repair issues. Her expertise and prompt responses are greatly appreciated! I will always bring my car to Courtesy Nissan for service.
Thank you Shauna.
Leslie Brown
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by LB
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
Courtesy Nissan responded
We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Bad service, in service department, they could not find
my warranty and did not care about it. employees don’t care for their customers, hope I can go to trophy Nissan in mesquite. I requested a copy of m
my warranty and did not care about it. employees don’t care for their customers, hope I can go to trophy Nissan in mesquite. I requested a copy of my warranty and still haven’t get it.
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by zoilabedoy
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Courtesy Nissan responded
Hi there, this is Angela, Owner Loyalty Manager at Courtesy Nissan. I’m truly sorry to hear about your experience with our service department and the frustration it caused. It’s never our intention for a customer to feel that their concerns or requests are not taken seriously.
I’d like to personally look into your warranty information and make sure you receive the copy you requested. Please reach out to me directly at 972-792-5657 so I can assist you right away and work to resolve this matter. We value your feedback and would appreciate the opportunity to regain your trust.
The service department was able to complete the services
I needed within a quick time frame. Friendly service.
I needed within a quick time frame. Friendly service.
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by SB
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Courtesy Nissan responded
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The guy was great working to get my vehicle ready for me
when I really needed it he was very helpful
when I really needed it he was very helpful
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by monaburchfield13
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Courtesy Nissan responded
Thank you so much for your positive comments about Clay Cooley Nissan Richardson! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Love Courtry Nissan service.
Make appointments online easy. Great service and take care of my car maintenance very good
Make appointments online easy. Great service and take care of my car maintenance very good
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by yyyue5022
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2025 -
Courtesy Nissan responded
Thank you so much for the great review! We're happy to hear you enjoy using our online appointment system and that our team is taking great care of your vehicle. Your trust and support mean a lot to us — we look forward to seeing you at your next service visit!