Joe Adams
Joe Adams at Courtesy Nissan

Joe Adams

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.6
91 Reviews
4.6

91 Reviews

Write a Review

91 Reviews of Joe Adams

December 24, 2025

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It was great experience that I totally enjoyed. Thank you a worth while experience and for that keep it up. More

by rogersrochelle88
Service Price Transparency
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Recommend Dealer
Yes
Dec 24, 2025

Courtesy Nissan responded

Thank you for the kind words! We’re glad to hear you had a great experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!

November 20, 2025

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Great people that work here always pleasant great team at this location. HAPPY THANKSGIVING. Thank you all More

by ashantigreen732
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2025

Courtesy Nissan responded

Thank you so much for the kind words! We truly appreciate you and we’re grateful for customers like you. Our team works hard to make every visit a positive one, and it means a lot to hear your feedback. Wishing you and your family a very Happy Thanksgiving! 🦃🍁 Thank you for choosing us!

November 20, 2025

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My experience was great, great customer service from atart to finish from everyone that had something to do with the purchase of my new vehicle!! More

by Mahoganny
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Puente

Nov 21, 2025

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was great from start to finish and that our team took good care of you throughout your purchase. Congratulations on your new vehicle, and welcome to the Clay Cooley Nissan family! If you ever need anything or have any questions, we’re always here to help. Enjoy the ride!

October 23, 2025

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Service was great from the moment I drive up to the service bay. Friendly and courteous staff More

by nissleysusan
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Recommend Dealer
Yes

Other Employees Tagged: Shauna Harris

Oct 23, 2025

Courtesy Nissan responded

Hi Susan! Thank you so much for sharing your experience. We're thrilled to hear that our team made you feel welcome from the moment you arrived at the service bay. We truly appreciate your kind words and the opportunity to serve you here at Clay Cooley Nissan of Richardson! Please reach our if there is anything else we can do.

October 06, 2025

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Everyone was nice and the service was done quickly and I received a thorough inspection More

by jasmonae_rountree
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Recommend Dealer
Yes
Oct 21, 2025

Courtesy Nissan responded

Thank you for the great feedback! We’re happy to hear our team provided quick service and a thorough inspection while making your visit a pleasant one. We truly appreciate your trust and look forward to serving you again at Clay Cooley Nissan of Richardson!

August 30, 2025

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Shauna has given excellent assistance with my car. Very professional and knowledgeable. Also, she followed up with me on my questions and repair issues. Her expertise and prompt responses are gre More

by LB
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Recommend Dealer
Yes

Other Employees Tagged: Shauna Harris

Sep 05, 2025

Courtesy Nissan responded

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2025

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Bad service, in service department, they could not find my warranty and did not care about it. employees don’t care for their customers, hope I can go to trophy Nissan in mesquite. I requested a copy of m More

by zoilabedoy
Service Price Transparency
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Recommend Dealer
No
Aug 24, 2025

Courtesy Nissan responded

Hi there, this is Angela, Owner Loyalty Manager at Courtesy Nissan. I’m truly sorry to hear about your experience with our service department and the frustration it caused. It’s never our intention for a customer to feel that their concerns or requests are not taken seriously. I’d like to personally look into your warranty information and make sure you receive the copy you requested. Please reach out to me directly at 972-792-5657 so I can assist you right away and work to resolve this matter. We value your feedback and would appreciate the opportunity to regain your trust.

August 19, 2025

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The service department was able to complete the services I needed within a quick time frame. Friendly service. More

by SB
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Recommend Dealer
Yes

Other Employees Tagged: Micheal Johnson

Aug 24, 2025

Courtesy Nissan responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

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The guy was great working to get my vehicle ready for me when I really needed it he was very helpful More

by monaburchfield13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shauna Harris

Aug 24, 2025

Courtesy Nissan responded

Thank you so much for your positive comments about Clay Cooley Nissan Richardson! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 06, 2025

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Love Courtry Nissan service. Make appointments online easy. Great service and take care of my car maintenance very good More

by yyyue5022
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you so much for the great review! We're happy to hear you enjoy using our online appointment system and that our team is taking great care of your vehicle. Your trust and support mean a lot to us — we look forward to seeing you at your next service visit!

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