Joe Adams

Clay Cooley Nissan of Richardson responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating that must have been. We appreciate your feedback and will share it with our service team for review. Please call me if there is anything else I can do at 972-792-5657

Clay Cooley Nissan of Richardson responded

Thank you so much for the kind words! We’re thrilled to hear you loved the entire process from start to finish. Darris will be so happy to know his attentiveness, efficiency, and willingness to truly listen made such a positive impact on your experience. We really appreciate your recommendation and look forward to assisting you again in the future, thank you for choosing us!

Clay Cooley Nissan of Richardson responded

Thank you for the kind words! We’re glad to hear you had a great experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!

Clay Cooley Nissan of Richardson responded

Thank you so much for the kind words! We truly appreciate you and we’re grateful for customers like you. Our team works hard to make every visit a positive one, and it means a lot to hear your feedback. Wishing you and your family a very Happy Thanksgiving! 🦃🍁 Thank you for choosing us!

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was great from start to finish and that our team took good care of you throughout your purchase. Congratulations on your new vehicle, and welcome to the Clay Cooley Nissan family! If you ever need anything or have any questions, we’re always here to help. Enjoy the ride!

Clay Cooley Nissan of Richardson responded

Hi Susan! Thank you so much for sharing your experience. We're thrilled to hear that our team made you feel welcome from the moment you arrived at the service bay. We truly appreciate your kind words and the opportunity to serve you here at Clay Cooley Nissan of Richardson! Please reach our if there is anything else we can do.

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear our team provided quick service and a thorough inspection while making your visit a pleasant one. We truly appreciate your trust and look forward to serving you again at Clay Cooley Nissan of Richardson!

Clay Cooley Nissan of Richardson responded

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Clay Cooley Nissan of Richardson responded

Hi there, this is Angela, Owner Loyalty Manager at Courtesy Nissan. I’m truly sorry to hear about your experience with our service department and the frustration it caused. It’s never our intention for a customer to feel that their concerns or requests are not taken seriously. I’d like to personally look into your warranty information and make sure you receive the copy you requested. Please reach out to me directly at 972-792-5657 so I can assist you right away and work to resolve this matter. We value your feedback and would appreciate the opportunity to regain your trust.

Clay Cooley Nissan of Richardson responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!