Joe Alaimo | Page 6

They want to get it right Returned to service center with issue with air conditioner. It had them baffled, but they did not give up until it was done, and provided a rental for Returned to service center with issue with air conditioner. It had them baffled, but they did not give up until it was done, and provided a rental for our convenience. They go the extra mile, and it is much appreciated. More

by RBC4242 Verified Customer Verified Customer

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Very easy to deal with Joe Alamo was so nice and easy and freindly to deal with. He made the experience very pleasant after dealing with another dealership who was hard to d Joe Alamo was so nice and easy and freindly to deal with. He made the experience very pleasant after dealing with another dealership who was hard to deal with. I will recommend him to everybody. Thank you Joe so much ! More

by howardnancy1983 Verified Customer Verified Customer

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Very good as usual! This is the best dealer service I have ever had. They are friendly and professional. They call to let me know the car is ready and when it will be rea This is the best dealer service I have ever had. They are friendly and professional. They call to let me know the car is ready and when it will be ready every time. More

by GCMCG Verified Customer Verified Customer

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Just ok It took 1:20 minutes to change out a tire. All customers were asked if they wanted their car washed; however I was not. I don’t appreciate how some It took 1:20 minutes to change out a tire. All customers were asked if they wanted their car washed; however I was not. I don’t appreciate how some people are treated and others are not. More

by SALLYERAYMOND Verified Customer Verified Customer

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Poor communication and and TERRIBLE CUSTOMER SERVICE I have dealt with many dealerships for my automobiles over the last 40 years. I loved Stivers Subaru in Atlanta where I bought this car. They were GR I have dealt with many dealerships for my automobiles over the last 40 years. I loved Stivers Subaru in Atlanta where I bought this car. They were GREAT. I HATE BRYAN SUBARU. I hate their lack of communication in the service department, and I hate the automated phone message telling me how much they appreciate my business. (If they really appreciated my business they would actually pick up the phone and have a real person call me, P L E A S E!) They have no idea about how to provide customer service - PERIOD. I actually called them and ask for the roadside assistance number and they had to transfer me twice, finally to the sales team who told me to get the number off the window of the car. Frankly, I knew the number was on the window but I wasn't with the car. These examples really make me want to buy some other type of car next time around. POOR CUSTOMER SERVICE IS BAD in any industry. More

by DELLPEARCE Verified Customer Verified Customer

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Very knowledgeable and caring Literally everyone from the sales rep, to the mechanics, and even the managers working in that building was kind, professional, knowledgeable, and c Literally everyone from the sales rep, to the mechanics, and even the managers working in that building was kind, professional, knowledgeable, and caring for the customers. Best experience I have ever had. More

by mecummatthew Verified Customer Verified Customer

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Always great experience Doing business with these guys for years, and I think the service department is maybe the best thing about Bryan Subaru. Always courteous and informat Doing business with these guys for years, and I think the service department is maybe the best thing about Bryan Subaru. Always courteous and informative and helpful. Highly recommended... More

by DAVIDHLDUNN Verified Customer Verified Customer

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