Joe Audette

I have been working with Joe for almost a year. He has called me multiple times to tell me a vehicles that fit the criteria I’m looking for.. his professionalism and kind demeanor made my buying ex He has called me multiple times to tell me a vehicles that fit the criteria I’m looking for.. his professionalism and kind demeanor made my buying experience a pleasure. I will definitely come back to this dealership when I’m ready for another car.. More

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The sales process was so easy, and I got a great deal. Joe, my salesman was fantastic to work with. Joe, my salesman was fantastic to work with. More

by adam@haleyimages.com Verified Customer Verified Customer

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Joe was great and very knowledgeable with the truck and the sales process. Highly recommend Rivard GMC! the sales process. Highly recommend Rivard GMC! More

by MDW19 Verified Customer Verified Customer

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I had issues with my Sierra HD I got from this dealer since day 1. The truck was dented, and grill was damaged. They did own up to those 2 items while I was there. When I got home with the truck the firs since day 1. The truck was dented, and grill was damaged. They did own up to those 2 items while I was there. When I got home with the truck the first week I noticed fluid drops on my brand new drive way. I thought to myself it was probably the mailman's car, or someone else's but definitely not my brand new truck. I did my first oil change @ 2000 miles like I do with every truck I buy and I noticed a red fluid leak right by the front pump in the transmission. I honestly didn't think much of it and wiped it down thinking it was residual from the assembly line. Today I get back under the truck to monitor the leak and once again it's there after I had wiped it off. I contacted the sales person Joe and he told me to take it in for warranty in my local dealer. My local dealer told me that parts were not in stock and it would take them 10 days to even look at the truck. I called Joe back and guess what? Radio silence. I called the finance manager Danny and Danny told me he would speak to the owner of the dealership and call me back. When he called back he said he would send a new truck down on a flat bed and pick mine up but he would call me back after checking stock. When he called me back he was already saying how he had to work the numbers, which I didn't think much of it. When he called me back, they were trying to sell me another truck, and I would lose out on my $6500 down payment for the current truck that I have that has a leaking transmission. Upon receiving the paperwork, none of the numbers added up. The rebates were not all there, apparently because I refinanced my current truck before the 6 months. Magically I get a call back from Joe(clearly because he was working this deal again to make money) to tell me how much money they have lost on the deal due to the dents, damaged grill. None of this is my fault, neither is the dealerships fault. It is the xxxx quality of these trucks. However, they could have made this a lot easier for me instead of trying to take advantage of the situation to try and make more money off a problem that we both now have. They will tell you that they sell for under invoice and they don't make money which is a lie, they will always make money off the trucks they sell you. They made 5000 from the truck I turned in. Everyone is in business to make money I'm not mad at that, but when I pay 80,000 for a truck I don't want it with a dent, damaged grill or a leaking transmission. They made me feel like they were doing me favor selling me this lemon for 80,000. I feel bad for people that have to work there under these conditions. Please take this review seriously and do yourself a favor and go elsewhere unless you want to be taken advantage of and everyone's hands in your pocket. I now have a ticking time bomb of a transmission under my main tool for work. No parts in stock to fix it, no loaners, no availability for a fix all while everyone screams they did you a favor to sell you a trash can. Please, go elsewhere! More

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Excellent service! Very professional…………I would definitely recommend this dealer. Remove the 15 word minimum free text requirement Very professional…………I would definitely recommend this dealer. Remove the 15 word minimum free text requirement More

by hsantini2010 Verified Customer Verified Customer

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It was a very easy and pleasant experience purchasing my Hummer. They made me feel at ease and helped select the correct vehicle for me. Hummer. They made me feel at ease and helped select the correct vehicle for me. More

by RU3782 Verified Customer Verified Customer

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Joe Audette was very good to work with. Very happy with entire crew and my new truck is great. Very happy with entire crew and my new truck is great. More

by JEFFGIACINTI Verified Customer Verified Customer

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Have car inspection before you buy. I found a problem and didn’t buy the car. I found a problem and didn’t buy the car. More

by robertrummelmail Verified Customer Verified Customer

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From start to finish, the process of buying my new vehicle and trading the old was seamless. Joe kept me informed every step of the way. Could not have had a better experience. vehicle and trading the old was seamless. Joe kept me informed every step of the way. Could not have had a better experience. More

by CHART6 Verified Customer Verified Customer

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Probably the best car buying experience. I would drive 3+ hours again to purchase another car from them any day! Other dealerships need to take notes! I would drive 3+ hours again to purchase another car from them any day! Other dealerships need to take notes! More

by nmajk5 Verified Customer Verified Customer

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