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32 Reviews of Joe Audette
Verified Customer
August 27, 2025
I had issues with my Sierra HD I got from this dealer since day 1. The truck was dented, and grill was damaged. They did own up to those 2 items while I was there. When I got home with the truck the firs since day 1. The truck was dented, and grill was damaged. They did own up to those 2 items while I was there. When I got home with the truck the first week I noticed fluid drops on my brand new drive way. I thought to myself it was probably the mailman's car, or someone else's but definitely not my brand new truck. I did my first oil change @ 2000 miles like I do with every truck I buy and I noticed a red fluid leak right by the front pump in the transmission. I honestly didn't think much of it and wiped it down thinking it was residual from the assembly line. Today I get back under the truck to monitor the leak and once again it's there after I had wiped it off. I contacted the sales person Joe and he told me to take it in for warranty in my local dealer. My local dealer told me that parts were not in stock and it would take them 10 days to even look at the truck. I called Joe back and guess what? Radio silence. I called the finance manager Danny and Danny told me he would speak to the owner of the dealership and call me back. When he called back he said he would send a new truck down on a flat bed and pick mine up but he would call me back after checking stock. When he called me back he was already saying how he had to work the numbers, which I didn't think much of it. When he called me back, they were trying to sell me another truck, and I would lose out on my $6500 down payment for the current truck that I have that has a leaking transmission. Upon receiving the paperwork, none of the numbers added up. The rebates were not all there, apparently because I refinanced my current truck before the 6 months. Magically I get a call back from Joe(clearly because he was working this deal again to make money) to tell me how much money they have lost on the deal due to the dents, damaged grill. None of this is my fault, neither is the dealerships fault. It is the xxxx quality of these trucks. However, they could have made this a lot easier for me instead of trying to take advantage of the situation to try and make more money off a problem that we both now have. They will tell you that they sell for under invoice and they don't make money which is a lie, they will always make money off the trucks they sell you. They made 5000 from the truck I turned in. Everyone is in business to make money I'm not mad at that, but when I pay 80,000 for a truck I don't want it with a dent, damaged grill or a leaking transmission. They made me feel like they were doing me favor selling me this lemon for 80,000. I feel bad for people that have to work there under these conditions. Please take this review seriously and do yourself a favor and go elsewhere unless you want to be taken advantage of and everyone's hands in your pocket. I now have a ticking time bomb of a transmission under my main tool for work. No parts in stock to fix it, no loaners, no availability for a fix all while everyone screams they did you a favor to sell you a trash can. Please, go elsewhere! More
by JD
July 15, 2025
Have car inspection before you buy. I found a problem and didn’t buy the car. I found a problem and didn’t buy the car. More
by robertrummelmail
Other Employees Tagged: Troy Guidash
July 11, 2025
From start to finish, the process of buying my new vehicle and trading the old was seamless. Joe kept me informed every step of the way. Could not have had a better experience. vehicle and trading the old was seamless. Joe kept me informed every step of the way. Could not have had a better experience. More
by CHART6
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