Joe Burns | Page 22
Service Manager
Bergey's Chevrolet of Plymouth Meeting
1230 E Ridge Pike
Plymouth Meeting, PA 19462
Joe came to Carfagno Chevrolet in November of 2007.he brings 27 years of GM experience to the dealership. Joe has achieved master technician status and has been awarded GM mark of excellence award seven times as a service manager. Joe is married with three children, he enjoys all sports including drag racing and his favorite place to relax is at the jersey shore.
Read more220 Reviews
Write a Review220 Reviews of Joe Burns
January 18, 2015
100% Satisfaction I purchased a 2014 Silverado from Carfagno in December.Pete DiStefano found me the vehicle I wanted and delivered it to me the next day.He had it deta I purchased a 2014 Silverado from Carfagno in December.Pete DiStefano found me the vehicle I wanted and delivered it to me the next day.He had it detailed (great job by those guys) had the financing ready to go and got me a great deal on my trade in.Considering we wrapped it up New Years eve on a 24 hour notice I was truly impressed. I expected some delays with something but it went very smoothly. Second vehicle we purchased from Carfagno within a month.Both times hassle free.Great people to work with in every Dept. More
Other Employees Tagged: Pete DiStefano
December 03, 2014
No reason to go elsewhere. I have counted on Joe Burns and the excellent Service dept. at Carfagno for many years to service both my wife's and my vehicles and have always been I have counted on Joe Burns and the excellent Service dept. at Carfagno for many years to service both my wife's and my vehicles and have always been pleased with the level of service they provide on a consistent basis.When the time came to replace my wife's car Pete DiStefano quickly provided us with options and a fair trade in towards a 2013 Equinox.We had a similar experience when we purchased a pre-owned Malibu for my Son 2 years ago. Great dealership from the top down. More
Other Employees Tagged: Pete DiStefano
August 21, 2014
Great overall experience Caren did a great job and was there for all questions that I had during the process. They got the car we were looking for and so far so good. We are Caren did a great job and was there for all questions that I had during the process. They got the car we were looking for and so far so good. We are happy. Had a slight issue that I had to take the car back, they were ready with a loaner and they are personally driving the vehicle back to me and picking up the loaner vehicle. Couldn't be more customer oriented...Thanks Caren, Joe & Frank! More
Other Employees Tagged: Caren Wolford
March 01, 2014
Joe Burns and Pete DiStefano went above and beyond the typical "Used Car Saleman" idea of sales. They weren't pushy or demanding in the effort to find a vehicle that met my needs. Very friendly and hones typical "Used Car Saleman" idea of sales. They weren't pushy or demanding in the effort to find a vehicle that met my needs. Very friendly and honest, says in modestly! Thank you Joe and Pete, I will recommend your dealership and you guys to everyone of my friends and family! Tim Tocket More
Other Employees Tagged: Pete DiStefano
December 23, 2013
My experience was excellent and it was the second time I had a great experience. The Staff were wonderful. The service I received I could'nt get better than that. had a great experience. The Staff were wonderful. The service I received I could'nt get better than that. More
Other Employees Tagged: Zanfra Major , Pete DiStefano
March 27, 2013
I'm so happy that I found a honest dealership to actually try everything they can to get me out of a 20 year old car into a 3 year old car! I'm so happy with everyone at this dealership they are all actually try everything they can to get me out of a 20 year old car into a 3 year old car! I'm so happy with everyone at this dealership they are all so helpful and honest from the sales department to the service department! More
Other Employees Tagged: Zanfra Major , Caren Wolford
February 18, 2013
This is the second new vehicle I have purchased from Carfagno dealership. It was very easy to build relationships with the salespeople and service people. I am on a first name basis with every Carfagno Carfagno dealership. It was very easy to build relationships with the salespeople and service people. I am on a first name basis with every Carfagno team member that works with me and I have all their cell phone numbers as contacts in my cell phone for easy contact. The sales people associated with my purchases are people that I consider more my friends than salesmen. I never felt pressured to make a purchase decision, rather I felt comfortable discussing all avenues when negotiating vehicle preferences and price. The sales people allow me to "shop" without pressure to buy whenever new products are available. They have no problem spending hours negotiating over extended periods of time. My salesman went out of his way to find the specific vehicle I wanted, which had very limited availability, and was able to reach my price. I fully recommend this dealership. I get all my service work done at Carfagno and I plan on making future vehicle purchases here as well. More
Other Employees Tagged: Michael Kipp, Zanfra Major , Pete DiStefano
June 26, 2012
Everything at Carfagno was terrific! The place, cars new and used, and the employees were extremely professional and knew what they were talking about. I love my new Chevy Cruze LZ! It is the perfect car fo and used, and the employees were extremely professional and knew what they were talking about. I love my new Chevy Cruze LZ! It is the perfect car for me. It is safe, up to date on gizmos and gadgets, and is very stylish. My family and I all go to Carfagno for our car's repairs and we have never had a problem with anything. I will be going to Carfagno for years to come. More
Other Employees Tagged: Pete DiStefano, Pete DiStefano & Joe Burns
February 22, 2012
Had gas cap replaced to pass inspection, new cap failed less than 4,000 miles later, but after parts warranty of 12 months. Joe seemed more than willing to work with me to resolve this problem. Very prof less than 4,000 miles later, but after parts warranty of 12 months. Joe seemed more than willing to work with me to resolve this problem. Very professional, I was totally satisfied. More
Other Employees Tagged: Joe Burns, Service Manager
May 24, 2011
This is the second pre-owned vehicle I have purchased from Carfagno Chevrolet. The sales people are knowledgable and straight forward and the management is very fair and accomodating. They appear to ta from Carfagno Chevrolet. The sales people are knowledgable and straight forward and the management is very fair and accomodating. They appear to take great pride in the vehicles they sell and the way they interact with the customer. The Carfagno people are consummate professionals in their dealings with customers. I also wanted to point out that the service department is excellent as well and has performed top quality repairs on my first car. I would highly recommend this dealership for new and used cars and for service. More
Other Employees Tagged: Craig Morein , 4