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Joe Busa
Joe Busa at Nucar Chevrolet of Woburn

Joe Busa

Service Advisor

Nucar Chevrolet of Woburn

40 Winn Street
Woburn, MA 01801

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Joe Busa

May 21, 2025

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Employee Rating

Joe was very friendly and helpful. I ran into the technician who was able to fix my car, he was also very friendly and caring. Comfortable waiting area. . More

by JULIEANDREWS62
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 21, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're glad Joe and the technician made your visit a positive one, and that you were comfortable while you waited. We appreciate your support!

April 21, 2025

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Employee Rating

Service was done as scheduled and I was kept informed as it progressed. Very satisfied More

by JK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy, Bill Recko, Dylan Proudfoot, John Carbone

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Apr 22, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're glad everything went smoothly and you felt informed throughout. We appreciate your business!

April 19, 2025

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Employee Rating

Unorganized. Terrible experience No thank you. This was the worst experience for any service department, I have ever encountered More

by ERIC_DRISCOLL
Recommend Dealer
No

Other Employees Tagged: Joe Busa

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Apr 22, 2025

Nucar Chevrolet of Woburn responded

Eric, we’re sorry to hear you feel that way, but this does not reflect the level of service we strive to provide at our dealership. Our team works hard to ensure every customer is treated with professionalism and respect, and we take claims like this seriously. We’d appreciate the opportunity to hear more about your experience and clarify any misunderstandings. Please give us a call at (781) 702-4988 so we can address this directly and work toward a resolution. Thank you.

April 12, 2025

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Employee Rating

Joe was very helpful and got my vehicle repaired fast I would recommend joe as a good device writer More

by Wfa3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Nucar Chevrolet of Woburn responded

Thanks so much for the kind words! We're glad Joe was able to help get your vehicle repaired quickly—he’ll appreciate the shoutout!

April 04, 2025

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Employee Rating

Joe is very friendly, communicate clearly and through, he makes sure that I fully understand what he was saying, he is great! More

by mmh
Recommend Dealer
Yes
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Apr 08, 2025

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We’re glad to hear Joe provided such clear and friendly service. We’ll be sure to pass along your appreciation!

March 29, 2025

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Employee Rating

Great job replacing my cars engine, professional and allways keeping me informed super job Lou Matos More

by Lou Matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy, Bill Recko, Dylan Proudfoot, John Carbone

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Apr 01, 2025

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We're glad Lou Matos and the team took great care of you and kept you informed throughout. We'll be sure to pass along the shoutout!

March 22, 2025

Dealership Rating
Employee Rating

After getting frustrated at a different dealership a few friends told me to try Woburn. Bill in the service department at Woburn was awesome, followed up with me during the entire process. He also understoo More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy, Bill Recko, Dylan Proudfoot, John Carbone

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Mar 26, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re glad Bill and the Woburn team were able to turn things around and get you back on the road quickly. We appreciate the recommendation!

March 22, 2025

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Employee Rating

Extremely misled about their rental reimbursement procedures very very unhappy Would not recommend to a friend More

by jmaxpart10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donnie Murphy, Bill Recko, Dylan Proudfoot, John Carbone

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Mar 22, 2025

Nucar Chevrolet of Woburn responded

We apologize for any inconvenience, we are working with GM on this as you were in a rental prior to the vehicle coming to our dealership from another. Best Regards Bill Recko Service Director

March 08, 2025

Dealership Rating
Employee Rating

Lannan in Woburn is the only Dealership that I'll go to, Over the years I have bought many vehicles from Lannan. More

by KCS7361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy, Bill Recko, Dylan Proudfoot, John Carbone

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Mar 10, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the wonderful review! Your feedback means so much to our team!

February 26, 2025

Dealership Rating
Employee Rating

Very clearly explained things and was patient with me. I feel like I was listened to and respected. More

by DGRIFFIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy , George Murphy

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Feb 27, 2025

Nucar Chevrolet of Woburn responded

Thank you for your review! We're so glad to hear that you felt listened to and respected. Providing clear and patient service is our priority, and we appreciate your support. We look forward to assisting you again in the future!

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