Joe Garofalo
Joe Garofalo at Jaguar Land Rover Riverside

Joe Garofalo

General Manager

Jaguar Land Rover Riverside

8051 Auto Drive
Riverside, CA 92504

4.8
27 Reviews
4.8

27 Reviews

Write a Review

27 Reviews of Joe Garofalo

July 01, 2025

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Employee Rating

I am not one to write reviews but feel it is warranted. I bought a "used" Land Rover vehicle with 600 miles on it from their Riverside dealership (sight unseen). I relied heavily on their salesperson reinf More

by davelefton
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: David Sturgis

Jul 21, 2025

Jaguar Land Rover Riverside responded

David, we sincerely apologize for the experience you’ve described and regret that the vehicle did not meet the condition expectations set during the purchase process. Buying sight unseen requires a high level of trust, and we understand how disappointing it must have been to receive a vehicle that did not match your understanding. Your concerns are being taken seriously, and we would still appreciate the opportunity to speak with you directly. If you are open to it, please reach out to our management team so we can better understand the situation and attempt to make things right.

August 09, 2024

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The Riverside store went the extra mile to get me into the car I really wanted. Patrick Branson in sales is so knowledgeable on all the different models. He is very passionate of the brand. He took the ti More

by MARY.BARRERA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud, Patrick Branson , Steven Lopez

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you, Mary, for your wonderful feedback! We're delighted to hear that our team at Jaguar Land Rover Riverside went the extra mile to get you into the car you truly wanted. Patrick Branson's knowledge and passion, along with Steven's exceptional finance support, and the assistance from Scott McCloud and Joe Garofalo, all contributed to making your experience memorable. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new car!

August 07, 2024

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They made purchasing process simple and the delivery of the car. I would definitely recommend Riverside to a friend. More

by WAYNE40
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Rasic

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your feedback! We're thrilled to hear that the purchasing process and delivery were straightforward for you. We appreciate your recommendation and look forward to assisting you or your friends in the future.

May 18, 2024

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The service staff was very good and professional. I would recommend them to my friends. More

by DRSALGAROFALO
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Recommend Dealer
Yes

April 28, 2024

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Aaron is unbelievable and one of the best sales guy I have ever encountered!!! He was so patient and thorough!!! More

by summermcmaster
Recommend Dealer
Yes

Other Employees Tagged: Aaron Reese

April 21, 2024

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Employee Rating

Great experience best customer service i have ever experienced.Albert made my experience on of a kind thank to everyone one at Land Rover for Making my Dream Truck Possible thank you :) More

by MANNY.RUELAS
Sales Price Transparency
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Recommend Dealer
Yes

April 07, 2024

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Joe Garofalo is the best. I have bought several cars from the dealership. I recommend this store to many of my clients. More

by DRSALGAROFALO
Sales Price Transparency
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Recommend Dealer
Yes

February 21, 2024

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Wonderful, professional people. Very energetic and right on top of our transaction. Very nice, polite people. More

by JBC3
Service Price Transparency
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Recommend Dealer
Yes

February 14, 2024

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They were easy to work with , our sales person Nancy was outstanding.. we appreciated their transparency and honesty. More

by Apniedzwiecki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud, Nancy Rasic , Sean Greene

February 01, 2024

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Amazing service! Ivan and the team at Riverside are the best! They continue to deliver. More

by Andy F.
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Recommend Dealer
Yes
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