Joe Grapes was very patient and helpful through out the
car leasing and trading in process. Absolutely recommend!
car leasing and trading in process. Absolutely recommend!
More
by ifejika2
Nov 09, 2024 -
Heritage Honda Bel Air responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The dealership was clean and everyone there was
attentive. There was a no pressure atmosphere and I felt at ease. I visited on two separate occasions, and the first time I wasn’t even intending to
attentive. There was a no pressure atmosphere and I felt at ease. I visited on two separate occasions, and the first time I wasn’t even intending to buy my car from there. After my first visit, I liked both the car, and the knowledgeable sales specialist so much that I came back, confident I was going to make my purchase.
Joe Grapes was the only sales specialist, from all of the other, non-Honda, dealerships I shopped at, that owned the car I was interested in. He was so polite and informative that I went back after looking at Kia, Genesis, BMW, and Carvana, to purchase my 3rd Honda in 12 years! He was so kind to me and my husband, and on the second visit he was great with my daughter too, even sharing his snacks with her. I had an excellent experience and he made me glad to continue being a Honda owner!
Also, the finance manager, Ryan, was so down to earth and easy to talk to. There was zero pressure and he even let my daughter play with the signing table.
More
by marellehawkes
Nov 07, 2024 -
Heritage Honda Bel Air responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Joe Grapes and Chris Schroeder were great to work with
when purchasing my 2025 Civic Type R. They worked with me to find a path to 'yes' and I am now driving my dream car. Thanks!
when purchasing my 2025 Civic Type R. They worked with me to find a path to 'yes' and I am now driving my dream car. Thanks!
More
by jehoffman4
Oct 25, 2024 -
Heritage Honda Bel Air responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Joe was very helpful and attentive.
Worked to get us a great deal on our Odyssey.
Worked to get us a great deal on our Odyssey.
More
by betsphelan
Oct 21, 2024 -
Heritage Honda Bel Air responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Joe grapes give us excellent service, he explains
everything in very detail, he is knowledge on what he is doing and make our car purchasing very easy.we are really happy with is service and last hi
everything in very detail, he is knowledge on what he is doing and make our car purchasing very easy.we are really happy with is service and last his very positive attitude
More
by Dvna
Oct 19, 2024 -
Heritage Honda Bel Air responded
Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!
Joe grapes is very helpful he make easy my purchasing to
my new car, i really apriciate him for hiz help
my new car, i really apriciate him for hiz help
More
by nabinashrestha
Oct 18, 2024 -
Heritage Honda Bel Air responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Joe Grapes was the best in handling the sale of our
vehicle and very helpful.
vehicle and very helpful.
More
by Pental
Oct 18, 2024 -
Heritage Honda Bel Air responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!
Joe Grapes is excellent at his job and very knowledgeable
about the product. Very nice. Answered my litany of questions, and ensured that I was properly familiarized with all of the features that f the car I
about the product. Very nice. Answered my litany of questions, and ensured that I was properly familiarized with all of the features that f the car I purchased. It was a haggle free, smooth experience! Shout out to Kyle Langford as well, as he helped to ensure the best value for my purchase given my trade. Thanks to both of these gentlemen.
More
by washington.norman
Other Employees Tagged:
Kyle Langford
Oct 12, 2024 -
Heritage Honda Bel Air responded
Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Joe Grapes was a great salesman, very involved and
knowledgeable during the entire process. He made the entire process very easy.
knowledgeable during the entire process. He made the entire process very easy.
More
by fernam13
Oct 12, 2024 -
Heritage Honda Bel Air responded
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Joe Grapes was very nice and helpful throughout the whole
process. I would highly recommend him.
process. I would highly recommend him.
More
by diego
Oct 12, 2024 -
Heritage Honda Bel Air responded
Hi Diego, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!