Dealership Experience
14 yrs, 6 mos
Industry Experience
23 yrs, 8 mos
Specialties & Trainings
Customer Service
Sales Management
New Vehicles
179 Reviews
Write a Review179 Reviews of Joe Grazer
January 05, 2017
Daniels BMW is the Best If you are looking for a new or used BMW, I would highly recommend Daniels BMW as your first stop. I say first stop because once you sit down with a s If you are looking for a new or used BMW, I would highly recommend Daniels BMW as your first stop. I say first stop because once you sit down with a sales representative you will not be looking anywhere else. They are a knowledgeable, courteous, and very low pressure sales staff. Tony Genao was my wife and mine's client adviser. Tony makes you feel comfortable the moment you sit down. He is more than willing to spend any amount of time with you and answer all of your questions. If he doesn't know the answer to a specific question he will go and find the person who does. When it comes time to talk dollars and cents Tony will show you all the numbers. He will show you the dealerships mark ups along with any and all credits he can give. If you have a number in mind he will work to get the price their. I can say that Tony was, without a doubt, the reason we went with a new BMX X4 over the Jaguar F-Pace. When you are looking to invest over 50k in a vehicle the last thing you want to have is a person who keeps trying to up sell you and treat you like that is a small sum of money and a waste of their time...just an fyi to anyone who may be considering a Jaguar in the LV. Closing the sale could not have been easier with Sales Manger Joe Grazer ensuring all paperwork is ready for you when you walk in the door. Our purchase required some additional paperwork steps which Joe and Tony facilitated along the way. Both were always available via email or phone call. Overall: Great people, Great Vehicle, and Great experience at Daniels BMW. More
Other Employees Tagged: Tony Genao, Clint Peters
December 04, 2016
Great Experience selecting BMW X3 My wife and I had an excellent experience over 3 separate visits with Ashley Alderfer at Daniels BMW. We wanted an SUV and narrowed our search down t My wife and I had an excellent experience over 3 separate visits with Ashley Alderfer at Daniels BMW. We wanted an SUV and narrowed our search down to BMW and it's nearest competitor. Ashley provided "genius" style knowledge about every aspect of the choices her dealership offered. She was eager to explain the short and long term benefits of purchasing through Daniels BMW. Each time we made an appointment we were made to feel very welcome with a no pressure approach to the entire process. Finalizing the deal, completing paperwork, insurance and transfers were seamless thanks to Joe Grazer and Rick Mugione. We also know the service is top class. This is our 3rd BMW and look forward to once again work with with Joe Millington to keep it in peak condition. More
Other Employees Tagged: Ashley Alderfer, Joe Millington, Rick Mugione
December 02, 2016
Picked up New car today, could not be happier I have leased many cars from Daniels over the years. I always have had an excellent experience. These people have a great product but they always go a I have leased many cars from Daniels over the years. I always have had an excellent experience. These people have a great product but they always go above and beyond the call of duty. Our sales person was Jane Billig and of course she worked with Joe Grazer the mgr. They provided exactly the car my wife was looking for and the transaction could not have been smoother. I should also point out that my long time service rep is Pete Woelfle and he is a huge part of my being a multiple time repeat customer. More
Other Employees Tagged: Jane Billig, Peter Woelfle
November 28, 2016
Excellent Customer Service Thanks to Tony Genao I had a wonderful experience purchasing my first BMW. His patience, expertise, honesty and gentle nature made the process easy Thanks to Tony Genao I had a wonderful experience purchasing my first BMW. His patience, expertise, honesty and gentle nature made the process easy and enjoyable. More
Other Employees Tagged: Tony Genao
November 21, 2016
Oustanding Customer Service!! Jane listened to all my vehicle needs and spent quality time with me to ensure all my questions were answered in a timely manner. Jane's knowledge and Jane listened to all my vehicle needs and spent quality time with me to ensure all my questions were answered in a timely manner. Jane's knowledge and Daniel's appreciation for Veterans made my purchasing decision extremely easy. The entire Daniels team (Jane, Joe, Clint, and Rick) provided the best customer service...keep up the great work! I love my new BMW! More
Other Employees Tagged: Jane Billig, Rick Mugione, Clint Peters
November 10, 2016
Painless Experience! This was my first experience at Daniels, and my first BMW! The transaction went smoothly, there was not a lot of haggling, hidden fees, and the usual This was my first experience at Daniels, and my first BMW! The transaction went smoothly, there was not a lot of haggling, hidden fees, and the usual painful car buying experience. Jane Billig was awesome, and kept me updated on the progress with my new car order. It arrived ahead of schedule, and delivery went smooth! Clint and Joe made the financial end simple, and Jane was patient and knowledgable explaining all of the features of the car. Thank you to all of you! Oh, and as of day 2...I think I'm drinking the BMW Kool-Aid..so much fun to drive! More
Other Employees Tagged: Jane Billig, Clint Peters
September 14, 2016
Enthusiastic, knowledgeable - X3 I have leased my last 4 BMW's from Daniels. Professional, knowledgeable, and friendly! The deal went through efficiently, with respect for my time b I have leased my last 4 BMW's from Daniels. Professional, knowledgeable, and friendly! The deal went through efficiently, with respect for my time but thorough. More
Other Employees Tagged: Ashley Alderfer, Clint Peters
August 20, 2016
Great customer service! My entire experience at Daniels BMW was great! Ashley, Joe and Clint made leasing my new BMW 328i short and sweet. Definitely will be returning! My entire experience at Daniels BMW was great! Ashley, Joe and Clint made leasing my new BMW 328i short and sweet. Definitely will be returning! More
Other Employees Tagged: Ashley Alderfer
August 11, 2016
Outstanding Very impressed with everything.Extreamly clean and comfortable,all employees were very courteous and helpful.How could anybody not like Ashley.Joe Gra Very impressed with everything.Extreamly clean and comfortable,all employees were very courteous and helpful.How could anybody not like Ashley.Joe Grazer is the best of the best.I have met many sales managers in my long buying years.Joe is a standout.When I arrived (about 11:30am ) I never expected to leave their (4pm) with a 2016 series 7 BMW xdrive beauty.Thanks to all.Denis More
Other Employees Tagged: Ashley Alderfer, Rick muglone
June 27, 2016
Very professional, Modern facilities, professional people. Jane was very professional and had extensive product knowledge. Treatment , customer service was exceptional. Modern facilities, professional people. Jane was very professional and had extensive product knowledge. Treatment , customer service was exceptional. Delivery experience was a nice surprise. Class all the way. More
Other Employees Tagged: Jane Billig
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