Joe Gross | Page 3

Awesome I was referred to Joe Gross by a friend. I was very impressed with the way he assisted me in purchasing my new vehicle. He displayed excellent custome I was referred to Joe Gross by a friend. I was very impressed with the way he assisted me in purchasing my new vehicle. He displayed excellent customer service and I will refer anyone looking to purchase a vehicle to him. Thanks, Lavonne McClain More

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Excellent customer service Very welcoming atmosphere, and excellent customer service especially from Joe Gross. He was very attentive and helpful. He was very patient and knowle Very welcoming atmosphere, and excellent customer service especially from Joe Gross. He was very attentive and helpful. He was very patient and knowledgeable about the car I brought. More

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Patient and understanding My salesperson, Joe Gross, went above and beyond to make sure I was satisfied with mmy purchase decision. I went back and forth with buyers remorse an My salesperson, Joe Gross, went above and beyond to make sure I was satisfied with mmy purchase decision. I went back and forth with buyers remorse and he was very patient with me offering various choices to remedy my dilemma. Furthermore, he and the finance team worked with my "situation" to come up with a deal that was satisfactory and suited my family needs. Thanks to Joe, Alex and the team for working with me! More

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Great Follow-up We both purchased our used vehicles from Koons Toyota. Joe Gross has been extremely helpful, we receive immediate and knowledgeable information regard We both purchased our used vehicles from Koons Toyota. Joe Gross has been extremely helpful, we receive immediate and knowledgeable information regarding repairs and performance. We appreciate his honesty, experience and follow-up communication. Mike and Janet Rossiter More

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My first new car Joe really help me out .. He helped me understand the difference in the cars I was looking at. I really enjoy my new car thanks Joe Gross Joe really help me out .. He helped me understand the difference in the cars I was looking at. I really enjoy my new car thanks Joe Gross More

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Always great I have been dealing for years with Kevin Biggam my service rep. He has always made sure my car is serviced properly and at the best price possible. H I have been dealing for years with Kevin Biggam my service rep. He has always made sure my car is serviced properly and at the best price possible. He doesn't recommend work that doesn't need done. More

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My corolla I bought a 2014 corolla, and I like it. The salesman help me with how to some of the features that came with the car. I bought a 2014 corolla, and I like it. The salesman help me with how to some of the features that came with the car. More

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bad customer service I bought the Avalon with maintenance insurance about 3 months ago this dealer. But i Regrets to buy insurance so i went dealer next day and canceled I bought the Avalon with maintenance insurance about 3 months ago this dealer. But i Regrets to buy insurance so i went dealer next day and canceled insurance. i love my new car and Toyota brand.... but since now the employee who work for financial department didn't cancel my insurance yet i have been called him and his manager and other worker 6 -7 times still they didn't do nothing they only said " i will take care of you" i felt like i am whipping a dead horse this company very very bad bad bad bad service . More

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