59 Reviews
Write a ReviewDealership Experience
8 yrs, 8 mos
Industry Experience
8 yrs, 8 mos
59 Reviews of Joe Grove
March 21, 2023
The messed up my car I kept telling them my oil light keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have no warranty! They messed up my car! And now I got another car and took it to a different Kia mechanic in Lima , Ohio and they did the same xxxx thing! I need Kia owner, factory or whatever number because this is xx! I would give them no stars! More
Other Employees Tagged: Stephen Allsteadt, Rob Pargeon, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen
February 14, 2023
Excellent experience from the team, especially Corban! ! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles! ! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles! More
Other Employees Tagged: Stephen Allsteadt, Rob Pargeon, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen, Corban
November 03, 2022
It took 3 calls for someone to pick up in service. It took 3 visited to fix back hatch latch on my van. It cost $650 to fix a manual back door. It took 3 visited to fix back hatch latch on my van. It cost $650 to fix a manual back door. More
Other Employees Tagged: Stephen Allsteadt, Rob Pargeon, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen
October 31, 2022
Always fast, reliable service. They always go over what needs done, and what they recommend. They always go over what needs done, and what they recommend. More
Other Employees Tagged: Rob Pargeon
August 10, 2022
Everyone was very pleasant and made sure their explanations were easy to understand. The wait time was very reasonable, there was great customer service and you could tell the employees knew what explanations were easy to understand. The wait time was very reasonable, there was great customer service and you could tell the employees knew what they were doing. More
Other Employees Tagged: Stephen Allsteadt, Rob Pargeon, Brianna Modugno
July 27, 2022
My service was completed promptly and efficiently. I really enjoyed talking with the friendly service advisors as well. I really enjoyed talking with the friendly service advisors as well. More
Other Employees Tagged: Rob Pargeon , Bryan Buss
July 21, 2022
Everyone was quite NICE and KNOWLEDGEABLE, but this was the 1st time in my 70-years of living that I had to pay OVER-LIST-PRICE for a NEW CAR!!! Just didn't seem quite right to me...lol the 1st time in my 70-years of living that I had to pay OVER-LIST-PRICE for a NEW CAR!!! Just didn't seem quite right to me...lol More

