59 Reviews
Write a ReviewDealership Experience
9 yrs, 3 mos
Industry Experience
9 yrs, 3 mos
59 Reviews of Joe Grove
April 13, 2021
I brought my car in for a couple recalls. An left out paying over $400 for spark plugs an a coolant flush 🤦🏽♀️ Communication needs some work. paying over $400 for spark plugs an a coolant flush 🤦🏽♀️ Communication needs some work. More
Other Employees Tagged: Andrew Burton, Jerome Dowdell, Mike Hayden, Pete Herman, Andrew Kistler, Codey Lambert, Craig Morris, Felton Walker
April 08, 2021
Outstanding service! Every time I visit ft Wayne Kia I am treated professionally and courteously. I love the waiting area with the gourmet coffee machine :) treated professionally and courteously. I love the waiting area with the gourmet coffee machine :) More
Other Employees Tagged: Andrew Burton, Jerome Dowdell, Mike Hayden, Pete Herman, Craig Morris, Nick Nguyen, Felton Walker, Logan Wood
March 21, 2020
Outstanding customer care and understanding. This was my first time buying a new vehicle and it could not have been easier to do! I am beyond happy to have chosen Fort Wayne Toyota Lexus Kia and Joe for thi first time buying a new vehicle and it could not have been easier to do! I am beyond happy to have chosen Fort Wayne Toyota Lexus Kia and Joe for this process! More
Other Employees Tagged: Chad Keen, Dave Welling
March 18, 2020
2020 Forte Lease Oh my goodness everyone here from Herb Lefler to Joe Grove to my finance guy John McCart, I give them all five stars!!!! Excellent customer service, k Oh my goodness everyone here from Herb Lefler to Joe Grove to my finance guy John McCart, I give them all five stars!!!! Excellent customer service, knowledgeable and trustworthy!! This was my second Kia lease with them, I really recommend the entire professional and kind group here!! More
Other Employees Tagged: Herb Lefler
February 28, 2020
My salesman, Joe Grove, was patient and knowledgeable! Sales manager, Herb Lefler, showed me all my options. Finance manager, Greg Schaefer, make going through the paperwork a breeze and explained it all Sales manager, Herb Lefler, showed me all my options. Finance manager, Greg Schaefer, make going through the paperwork a breeze and explained it all to me. Great experience! More
Other Employees Tagged: Herb Lefler
February 25, 2020
Great people that go the extra mile to get the car you want! Both Joe and Herb were awesome and provided me with the highest level of service and communication. want! Both Joe and Herb were awesome and provided me with the highest level of service and communication. More
Other Employees Tagged: Herb Lefler
February 12, 2020
What can I say....my experience with Fort Wayne Kia was awesome! Joe Grove and Herb Lefler found the perfect car for me! Joe showed me all I needed to know about my new gadgets. Herb was able to get me a g awesome! Joe Grove and Herb Lefler found the perfect car for me! Joe showed me all I needed to know about my new gadgets. Herb was able to get me a great deal to fit my budget. So grateful to both of them! I also want to mention Greg Shaffer . He made doing the paperwork a breeze! More
Other Employees Tagged: Herb Lefler, Greg Shaffer
February 02, 2020
overall good experience We had an online appointment for 10 a.m. and there was a delay as they had to change salesman after we arrived. We were treated well by Joe who listen We had an online appointment for 10 a.m. and there was a delay as they had to change salesman after we arrived. We were treated well by Joe who listened to our wishes. The sales manager also adjusted our deals to make it easier for us to purchase/ lease our vehicles. We left for a while for lunch and upon our return waited longer than we were told while paperwork was being processed. Very happy with our new cars. More
Other Employees Tagged: Herb Lefler
January 31, 2020
I've been working with Joe Grove for many years now and every time it's great. He always is very helpful. I recommend him to everyone I know. I love my Past Kia and I love my new Kia. It was a very pleasan every time it's great. He always is very helpful. I recommend him to everyone I know. I love my Past Kia and I love my new Kia. It was a very pleasant and easy experience. More

