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Joe Grove
59 Reviews
Dealership Experience
9 yrs, 3 mos
Industry Experience
9 yrs, 3 mos
59 Reviews of Joe Grove
Verified Customer
July 02, 2021
I mainly spoke with Joe and he was great! Showed every detail on the car, was kind, and straight to the point:) thanks for helping me with my dream car, I absolutely love my sorento!! detail on the car, was kind, and straight to the point:) thanks for helping me with my dream car, I absolutely love my sorento!! More
by NOTHSA2020
May 28, 2021
Everyone at Fort Wayne Kia was great to work with. Joe the salesperson was helpful in answering questions about the Telluride and explaining all the features of the car at delivery. The finance person was the salesperson was helpful in answering questions about the Telluride and explaining all the features of the car at delivery. The finance person was knowledgeable on tailoring the loan package to our needs and desires. Overall a great experience! More
by LEWISMWLEWIS
May 08, 2021
Everybody was very courteous . Our salesman Joe Grove was very knowledgeable and helpful. Need a better way to present the insurance that you are selling , to prevent having to pay extra charges when you was very knowledgeable and helpful. Need a better way to present the insurance that you are selling , to prevent having to pay extra charges when you return your leased vehicle. This information needs to be presented / discussed prior to agreeing to a final out of pocket cost. Otherwise, everything went very well. More
by BOBSALLY1025
May 05, 2021
Great team of people to buy a vehicle from! Excited to see the new building when it's done, from what they told me, it will be a beautiful building see the new building when it's done, from what they told me, it will be a beautiful building More
by RIVIERASORENTO
Other Employees Tagged: Herb, Rob, John
May 03, 2021
Usually this dealer is a solid choice for service, however my last experience was less than reasonable. Upon arrival I was informed that the oil plug was stripped at the last appointment by their serv however my last experience was less than reasonable. Upon arrival I was informed that the oil plug was stripped at the last appointment by their service tech. Originally told that they would order and replace oil pan at no charge, great right? Well about an hour later I was told it could be repaired with a heli coil and I would not need a new oil pan, a bit unsure but I agreed. The next day I discovered an oil leak on the floor in the garage, so heli coil was not effective. The bigger issue is that I also had a tire rotation, also the next day it developed a horrible vibration, as I discovered after pulling over one of the lug nuts on the back tire spun off and all of the lugs on the rear wheels were loose. More
by simonton
Other Employees Tagged: Service Dept
April 18, 2021
Fort Wayne Kia always meets My New Car buying expectations, I just got My 6th Kia, and My second Stinger GT. The service Department keeps my Kia's running it top shape. expectations, I just got My 6th Kia, and My second Stinger GT. The service Department keeps my Kia's running it top shape. More
by SCTALLY
April 14, 2021
Great customer service. They were a lot quicker with the fix than they anticipated. The shuttle service was very handy and the driver was super kind. Definitely appreciate his kindness. fix than they anticipated. The shuttle service was very handy and the driver was super kind. Definitely appreciate his kindness. More
by Kpotter
Other Employees Tagged: Andrew Burton, Jerome Dowdell, Mike Hayden, Pete Herman, Andrew Kistler, Codey Lambert, Craig Morris, Nick Nguyen, Phil Snyder, Felton Walker, Logan Wood, Bill Croll, 5 stars.
