Joe Hargraves | Page 14

Great experience and excellent customer service. Extremely professional. Joe worked extremely hard to ensure satisfaction was meet. He is really is passionate about representing customer satisfactio Extremely professional. Joe worked extremely hard to ensure satisfaction was meet. He is really is passionate about representing customer satisfaction. More

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Great experience,great ride, great salesman I found an Audi my wife had been looking for on line at Casey Toyota. I talked to Joe Hargraves and he had it sent to Casey BMW for us to look at. Wh I found an Audi my wife had been looking for on line at Casey Toyota. I talked to Joe Hargraves and he had it sent to Casey BMW for us to look at. When it arrived ,Joe thought she was too dirty for us to see so HE goes to the prep department and cleaned it up. In a SUIT. It’s 93 degrees outside. Of course the vehicle was cleaned and gassed up for us to test drive. Test drive paperwork was quick and painless. We drove the vehicle for the night and we were sold! Back the next day to knock out paperwork and that was a breeze. Dennis Grant the FI manager was great also. We breezed through the financials and we’re on our way. If you ever need a vehicle see Joe Hargraves. He was awesome to deal with. Joe texted me to keep me up to date on the status of vehicle at all times. We pick her up Friday and she was all clean and sparkling even the exhaust pipes were spotless! Miles Casey was awesome also because I went to the Toyota store to pick up our other key. We love our new to us 2016 Audi SQ5! Thank you Casey Auto Group! More

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Joe is the best! Great car buying experience working with Joe. He took excellent care of me and made the dreaded used car buying experience enjoyable. Highly recommen Great car buying experience working with Joe. He took excellent care of me and made the dreaded used car buying experience enjoyable. Highly recommend and look forward to working with him again some day in the future. Thank you, Joe! More

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Thank you Mr Joseph Hargraves for your professionalism and hospitality during my recent vehicle purchase as I drove all the way from Connecticut to purchase a vehicle from your Newport News Virginia locat and hospitality during my recent vehicle purchase as I drove all the way from Connecticut to purchase a vehicle from your Newport News Virginia location.. Because of your service I have purchased four vehicles over the years at Casey Bmw and have been a regular customer of your service repair. It’s people like you that deserve a “Thank You”! More

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Mr. Hargraves, true professional! It was a pleasure to work the Casey BMW staff. I have purchased many cars before and by far this has been the best experience. The staff was eager to It was a pleasure to work the Casey BMW staff. I have purchased many cars before and by far this has been the best experience. The staff was eager to please and very friendly. Mr. Hargraves went above and beyond to ensure that I was satisfied customer to seal the deal. My wife and I really appriciated the excellent customer service! More

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Joe really helped me a lot when it came to getting my first car on my own. I really can’t believe he put me in a nice BMW first car on my own. I really can’t believe he put me in a nice BMW More

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Kind, courteous and accomodating Came in multiple times to shop for a BMW for Mother's Day, each time the staff was very friendly and polite, throughout the browsing, test-drive, and Came in multiple times to shop for a BMW for Mother's Day, each time the staff was very friendly and polite, throughout the browsing, test-drive, and final purchase process. Jamaul and Joe worked patiently with us to answer our questions and help us understand the numbers better as this was our first big splurge. Dennis in finance was also very helpful in finishing up the final paperwork. Thanks! More

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Best Salesman Ever I have had the pleasure of buying 3 cars from Casey BMW. We ended up buying an X6 and a 3 series within 3 weeks of each other. The reason we came back I have had the pleasure of buying 3 cars from Casey BMW. We ended up buying an X6 and a 3 series within 3 weeks of each other. The reason we came back to Casey BMW was due to the impeccable reputation of Joe Hargraves! He did not disappoint! Joe made both sales hassle free and easy. He made us feel like family. As long as Joe is at Casey I will always and ONLY buy a car from him!! I will add that Mr Lloyd Howell was also very accommodating. More

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Thank you so much for getting me my 1st BMW. Everything was so easy and fast! I love my X6. Love Casey Newport news! Yay was so easy and fast! I love my X6. Love Casey Newport news! Yay More

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Joe Hargrave “Excellent Sales Advisor” I purchased my Joe Hargrave “Excellent Sales Advisor” I purchased my first BMW and I’m so happy I went to Casey BMW. Thanks again “Joe” for terrific service! Ka Joe Hargrave “Excellent Sales Advisor” I purchased my first BMW and I’m so happy I went to Casey BMW. Thanks again “Joe” for terrific service! Katrina. W More

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