Joe Heneger | Page 2

Never had a bad experience at Cronin Ford. Was there this time because they said I could get a great price for my trade. They were honest and I got a good deal. Hopefully they have the same sale every two ye time because they said I could get a great price for my trade. They were honest and I got a good deal. Hopefully they have the same sale every two years because I like getting new cars. Julie and Joe were both great to work with and Jeremy in finance was honest and easy to deal with to. Highly recommended. More

Helpful 0

Report | Print

Excellent service Joe Henegar did a great job selling us our vehicles. Recommend him and the dealership. Finance guy did a good job too. See you guys soon for our oil c Joe Henegar did a great job selling us our vehicles. Recommend him and the dealership. Finance guy did a good job too. See you guys soon for our oil change. More

Helpful 0

Report | Print

Quick and Painless I knew which car I was interested in, and Joe and Tony worked together to make the deal as quick and painless as possible. Even the man in the finance I knew which car I was interested in, and Joe and Tony worked together to make the deal as quick and painless as possible. Even the man in the finance office worked tirelessly to meet my terms regarding the purchase. I could not be happier with my experience. They have earned another repeat customer. I will be back. More

Helpful 0

Report | Print

New F150 Called in spoke to Joe Henegar in the morning, can in the evening and left with a new F150. Hands down the easiest buying process. Very happy with my Called in spoke to Joe Henegar in the morning, can in the evening and left with a new F150. Hands down the easiest buying process. Very happy with my truck. More

Helpful 0

Report | Print

Best truck buying experience!!! We visited Cronin back in April and worked with Tony Henegar and at that time it just was not going to work for us. Tony was completely understanding We visited Cronin back in April and worked with Tony Henegar and at that time it just was not going to work for us. Tony was completely understanding with our situation. We left that day and said if things work out that we would be back. We came back and not only work with Tony but his brother Joe also. Joe found the truck I was looking for and the rest is history. If we are ever in the market for a vehicle again I will definitely go back to Cronin. More

Helpful 0

Report | Print

Buying a preowned vehicle is like a square dance. I was invited to the square dance with the dealership as the caller. My partner was a easily used Jeep Rubicon. Tony and Joe Henegar tag teamed with I was invited to the square dance with the dealership as the caller. My partner was a easily used Jeep Rubicon. Tony and Joe Henegar tag teamed with a Ford Explorer Limited. Tony and Joe were lively and quick stepped to the music. But, when Justin entered the dance he caused disruption and discord. Mike phoned with an amount $1500 above what Tony and I had agreed on and that almost ended the dance since I was at a polka party with a competitor. Tony jumped in and got all to get in step. Tony and Joe are polite, polished salesman. Try to avoid the office guys. More

Helpful 0

Report | Print

New Ford Escape owners We were greeted promptly and made to feel welcome. Our salesman, Joe Henegar explained all the features and our options. He worked out the deal with o We were greeted promptly and made to feel welcome. Our salesman, Joe Henegar explained all the features and our options. He worked out the deal with our trade-in efficiently and honestly. We never felt pressured to purchase and the salesman made us comfortable and was very easy to talk to. We'll definitely recommend Joe Henegar to our friends and family! More

Helpful 0

Report | Print

Great SalesPerson, Poor Customer Service I found the "Perfect" used SUV at Cronin Ford. The 2008 Ford Explorer was clean and presented well during the test drive. Joe and Tony were great peo I found the "Perfect" used SUV at Cronin Ford. The 2008 Ford Explorer was clean and presented well during the test drive. Joe and Tony were great people to deal with during the purchase! The original internet price was high, so I negotiated a lower price to make the drive from Milford to Harrison. Upon arriving, the test drive was great and inspecting the Explorer went well. We negotiated further and settled upon a price and I made the purchase. During the drive from Harrison to Milford, I discovered that the transmission was shifting differently than normal. So, the next morning, I reached out to them and asked for some support to resolve the possible transmission problem. I was told by Jeff that he needed to talk to Jimmy. The following day, when no one responded to me, I reached out again. I was told by Jeff that he was transferring me back to Joe. Poor Joe was the one they made tell me that since they discounted the vehicle and I signed an "AS IS" document, they wouldn't help me. Joe and Tony were great though. I just want to say that Castrucci Ford in Milford heard the story and fixed my "Perfect" Explorer for $300.00 with a transmission flush and TSB PCM reflash that Cronin Ford would not attempt to fix for free (as I asked) less than 24 hours after purchase. If you are looking to buy a used or new Ford vehicle, I would recommend making the drive to Milford, Ohio and dealing with professionals! Good Luck Cronin Ford! Thank you Joe and Tony for your professionalism. More

Helpful 1

Report | Print

Purchase of 2015 Nissan Armada Joe was courteous & excellent to work with making our buying experience pleasant. I don’t remember the others involved, but everyone was very friendly Joe was courteous & excellent to work with making our buying experience pleasant. I don’t remember the others involved, but everyone was very friendly & easy to work with. More

Helpful 0

Report | Print

ESHIPPE I was searching the FORD dealers website For a 2018 ESCAPE and the only dealer that had a escape that I wanted was CRONIN Ford . I tabbed the more in I was searching the FORD dealers website For a 2018 ESCAPE and the only dealer that had a escape that I wanted was CRONIN Ford . I tabbed the more info icon and Tony Heneger responded. We e-mailed for a week or so I had questions and Tony had the answers that I wanted. Tony,s brother helped when Tony was on vacation. I had no more questions so I purchased the unit..Tony & Joe are a good team Good Job! Thanks again More

Helpful 0

Report | Print