
22 Reviews
Write a ReviewDealership Experience
11 mos
Languages Spoken
English
Spanish
22 Reviews of Joe Hernandez
March 24, 2025
Incredibly knowledgeable about the cars and their features. Helpful without being pushy. Lived up to their promises. It was a pleasant buying experience. features. Helpful without being pushy. Lived up to their promises. It was a pleasant buying experience. More
Other Employees Tagged: Jacob Fratt, Riley Angels, Dustin Snider, Josh Berk, Shawn Church
March 10, 2025
I chose the EV30 from Volvo Arrowhead. All the staff is friendly & very knowledgeable. The leasing process could not have been more smooth! All the staff is friendly & very knowledgeable. The leasing process could not have been more smooth! More

Other Employees Tagged: Jacob Fratt, Dustin Snider, Josh Berk, Shawn Church
March 05, 2025
Joe H. , Jake, & Travis were fantastic! They made the process seamless and I can not recommend Volvo of Arrowhead enough. Thank you to each of them! , Jake, & Travis were fantastic! They made the process seamless and I can not recommend Volvo of Arrowhead enough. Thank you to each of them! More
Other Employees Tagged: Joe Hernandez, Jake, & Travis
February 12, 2025
Joe was very welcoming and helpful and very knowledgeable! He was willing to go above and beyond to get me the right car i wanted and worked with me to get me a great deal! knowledgeable! He was willing to go above and beyond to get me the right car i wanted and worked with me to get me a great deal! More

November 29, 2024
Joe and Jake were great. I drove a long way to check out a specific Toyota truck. I took Joe out 4 wheeling and we had a lot of fun! Unfortunately the truck didn’t work out f I drove a long way to check out a specific Toyota truck. I took Joe out 4 wheeling and we had a lot of fun! Unfortunately the truck didn’t work out for me but Jake really wanted to find me a Toyota that suited me. So I walked out with a really nice 4Runner. Both were very knowledgeable and patient with me. Unfortunately when I got home I realized the key fob wasn’t working and had to pay $400 to replace it. Not the dealers fault but woulda been nice if it had been resolved beforehand. Overall great experience and highly recommend! More

Other Employees Tagged: Jacob Fratt
November 07, 2024
I worked with TJ Lew, he was great to work with. He never oversold or pressured us and was patient in waiting for us to make a decision. I would work with him again. 5 stars TJ He never oversold or pressured us and was patient in waiting for us to make a decision. I would work with him again. 5 stars TJ More

Other Employees Tagged: Jacob Fratt, TJ Lew, Dustin Snider , Ramrio Sepulveda
November 03, 2024
Buying a new car can be a tiresome process but the staff at Volvo Arrowhead made the process smooth and efficient. We had a good time cracking jokes, negotiating, and getting the deal done! at Volvo Arrowhead made the process smooth and efficient. We had a good time cracking jokes, negotiating, and getting the deal done! More

Other Employees Tagged: Jacob Fratt, Dustin Snider , Ramrio Sepulveda
October 27, 2024
We had a great experience purchasing a used vehicle from Arrowhead Volvo. After initially reaching out online, Aaron responded promptly with a personalized video tour of the car we were interested in. I had Arrowhead Volvo. After initially reaching out online, Aaron responded promptly with a personalized video tour of the car we were interested in. I had some questions over the next few days that we communicated through before we decided to head to the dealership - since we’re out in Gilbert we wanted to make sure we were clear on what we were getting before making the drive to Glendale (Arrowhead had a better selection than Gilbert Volvo at the time). We finally made it out this past weekend and Aaron made the sales process smooth and simple. We looked at the specific car we came to see and Aaron kindly obliged when I asked to see another similar option. I love the sophisticated aesthetic and tech features that Volvos have to offer! Aaron throughly explained everything and patiently answered by questions. We came in at a busy time but the whole Volvo team was very attentive and accommodating through our wait for the finance process. We had an older Volvo to trade in and they made that super easy as well. Joe was our finance manager and he was also fun to talk to and helpful in explaining our options. I highly recommend Arrowhead Volvo for friendly, personalized service and a great selection of cars. Thank you Aaron, Joe, and the rest of the team there for helping us own another beautiful Volvo! More
Other Employees Tagged: Aaron Perkins