Joe Hower
Joe Hower at McGrath Nissan

Joe Hower

Service Advisor

McGrath Nissan

2635 Auto Mall Dr
Elgin, IL 60124

4.9
21 Reviews
4.9

21 Reviews

Write a Review

21 Reviews of Joe Hower

July 02, 2025

Dealership Rating
Employee Rating

Took car for service with a girlfriend. Service was wonderful till general manager came out and got rude with my girlfriend very unprofessional More

by lisam3362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kane Meland, Scott Watson

Jul 03, 2025

McGrath Nissan responded

I believe I spoke with your girlfriend but want to make sure I've fully addressed your concerns, please reach out when you have a chance. -Mollie McGrath molliem@mcgrathnissan.com 847-695-6700

May 23, 2025

Dealership Rating
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Great job Great people Good communication Exelente Will recommend any chance to go with theme More

by Lopezg1179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

McGrath Nissan responded

Thank you so much for sharing your experience, we look forward to giving you excellent service every time you visit!

October 13, 2024

Dealership Rating
Employee Rating

Very friendly and very professional Hector and his team helps me with the process of getting a car I was buying. More

by Julio Santiago
Recommend Dealer
Yes

Other Employees Tagged: Hector Garcia , Brandon Pabon

Oct 18, 2024

McGrath Nissan responded

Thank you so much for choosing us, Julio! We look forward to giving you excellent service every time you need us!

October 12, 2024

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Employee Rating

Service was great! Joe H. Is a Rock Star! Great experience! I recommend them! 10 More

by Ottodunaway746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

McGrath Nissan responded

Thank you so much Otto! We're so happy you chose us!

October 09, 2024

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Employee Rating

They are quick, very nice & efficient. I was very happy with my service! They gave me all the info I needed. Thanks for everything! More

by briel castellese
Recommend Dealer
Yes

Other Employees Tagged: Kane Meland, Scott Watson

Oct 12, 2024

McGrath Nissan responded

Thank you for sharing your feedback, Briel, we are so happy you chose us and we'll continue to give you excellent service every time you need us!

October 05, 2024

Dealership Rating
Employee Rating

Very reliable service with high quality information and workers who obviously appreciate their job and working with customers More

by yourboyryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kane Meland, Scott Watson

Oct 12, 2024

McGrath Nissan responded

Thank you for the great review. McGrath Nissan

September 24, 2024

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Employee Rating

Caring friendly staff. All employees very polite and take the time to answer any questions and explain in detail. Customer waiting area and bathroom clean. They provide wat More

by kkumro214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

McGrath Nissan responded

Thank you so much for sharing your experience and shouting out Ray, we greatly appreciate that you chose us and look forward to giving you many more excellent experiences.

September 23, 2024

Dealership Rating
Employee Rating

Very professional and kind. The job was done in a timely manner. Definitely would recommend. More

by Cheryl Archie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Watson

Sep 29, 2024

McGrath Nissan responded

Thank you for sharing your feedback, Cheryl, we're so glad you chose us!

September 19, 2024

Dealership Rating
Employee Rating

Service is fast, people are good. I like everything is online, texting, issue listing that u click which one u approve to fix. Very up to date system/service which goes with the rhyth More

by andythwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

McGrath Nissan responded

Thank you, Andy, we greatly appreciate you choosing us and sharing your experience.

September 17, 2024

Dealership Rating
Employee Rating

Everyone has been so very helpful with the purchase of my new car. Brandon at the service center took care of me so great when it came time for my 1000 mile pit stop checkup More

by cassiewallich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

McGrath Nissan responded

Thank you for your kind feedback, Cassie, we're greatly appreciate you choosing us!

1

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