Joe Kelly
Joe Kelly at Germain Toyota of Columbus

Joe Kelly | Page 2

New Car Inventory Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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21 Reviews

Hello, I’m Joe Kelly Sales Consultant for Germain Toyota of Columbus. My career in the automotive industry began in 2012 joining the Germain team in 2016. Prior to joining the automotive industry, I served our country in the U.S. Airforce. I believe in providing excellent service there is no better guidance than the golden rule, “Do unto others as you would have them do unto you”. I treat my customer’s the way I wish to be treated. Born and raised in Marion, LA. I, of course, am an LSU football fan and love Cajun cuisine. I moved to the Columbus area out of the USAF in 2001. I have two children Jaxson and Madalyn and when I’m not busy with them I try to get in a round or two of golf. My favorite Toyota is the Camry, I’ve owned one since 2002.

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21 Reviews

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Dealership Experience

7 yrs, 9 mos

21 Reviews of Joe Kelly

July 23, 2020

Dealership Rating
Employee Rating

They have great staff who work with you and greet you. Not there to just make money. They are willing to work with you on prices and want to get you the best financing available. More

by JOHALLISON
Recommend Dealer
Yes

Other Employees Tagged: Tom Lombardo , D'Lacy Stith

Jul 24, 2020

Germain Toyota of Columbus responded

Providing a fun, friendly, and quality experience at every touchpoint is our goal. Thank you for leaving our team this positive feedback. Best Regards, Rich Newsome General Manager

July 13, 2020

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Employee Rating

Joe was very rude to me and needs to be fired ASAP Kaleb Joe was very rude to me and needs to be fired ASAP Kaleb was an excellent sales associate! Aime is a great manager, love her Jason was also very More

by Allisa_gary
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri, Aimee Boone, John Woody , Jason Gregory, Kaleb Murray

Jul 14, 2020

Germain Toyota of Columbus responded

We are sorry to learn that you did not have an overall quality experience with our team. We appreciate your speaking with our Manager Aimee and allowing her to address your concerns. Best Regards, Rich Newsome General Manager

March 24, 2020

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Employee Rating

I hadn’t found exactly what I wanted until I saw this listing and the main thing I wanted on my 4runner was a sunroof. It was listed on the description three different times, yet it didn’t have a sunroof More

by HalenLouro
Recommend Dealer
Yes

Other Employees Tagged: Wael "AL" Amer, Heather Romine

Mar 25, 2020

Germain Toyota of Columbus responded

We thank you for your business and appreciate your feedback. Your comments allow us to address these concerns internally for future customers. Best Regards, Rich Newsome General Manager

February 20, 2020

Dealership Rating
Employee Rating

My experience at Germain Toyota was quite enjoyable. My salesman Joe Kelly was phenomenal. Thank you. I have recommend Germain Toyota to my family and friends More

by MELISSA.LOUGHRY
Recommend Dealer
Yes
Feb 21, 2020

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with Joe. We are overjoyed to know that he provided you with a quality experience and you are comfortable recommending him to friends and family. Rest assured they will receive the same level of service. Best Regards, Rich Newsome General Manager

March 11, 2019

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Employee Rating

Best all around transaction Mr. Kelly was so friendly, authentic and an actual joy to hang out with this afternoon during the purchase of my used Subaru. The manager negotiated w More

by NayNay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2019

Germain Toyota of Columbus responded

We truly appreciate your business and kind words. Our team is thrilled to know you had an overall quality experience which is our goal to provide to every guest. Best Regards, Rich Newsome General Manager

March 06, 2019

Dealership Rating
Employee Rating

Professional hands down experience Sales team and service department are great ,friendly,and by all means knowledgable, there are very helpful in finding what you are looking for with n More

by Toy,owner 326
Recommend Dealer
Yes

Other Employees Tagged: D'Lacy Stith

Mar 07, 2019

Germain Toyota of Columbus responded

Thank you for your business and for leaving us this positive feedback of your experiences with both our sales and service teams. Best Regards, Rich Newsome General Manager

March 21, 2018

Dealership Rating
Employee Rating

Recall Appointment Super easy to make appointment, Joe was very friendly, and the repair was done quickly. Great experience and will return in the future. Thank you! More

by SGLOTFELTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

Germain Toyota of Columbus responded

Thank you for your kind words and business. See you next visit. Best Regards, Rich Newsome General Manager

June 04, 2017

Dealership Rating

Awesome! Jeff is awesome! Always has a smile An is willing to do anything he can to get you what you want!! Would recommend Mr. Wright and crew! More

by Woody
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Wright

Jun 05, 2017

Germain Toyota of Columbus responded

Thank you for leaving us this kind review about Jeff. Your recommendation is greatly appreciated. Best Regards, Rich Newsome General Manager

June 03, 2017

Dealership Rating

Warm Welcome. Thank you Jeff!!! Just wanted to say thank you for such a great car buying experience. Even though it was my daughter and not my wife and I that purchased. I'll never g More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Wright

Jun 05, 2017

Germain Toyota of Columbus responded

We are happy to know that you were pleased with your experience with our team here at Germain Toyota. It is our #1 priority to provide all our guest a quality forthright experience. Best Regards, Rich Newsome General Manager

June 03, 2017

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Employee Rating

Four time Toyota purchase! This was my 4th Toyota purchase. The team that worked with me provided outstanding customer service. In addition, they were attentive to my needs and More

by James W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Eastwood

Jun 05, 2017

Germain Toyota of Columbus responded

We truly appreciate your business and thank you for your kind review and referral. Best Regards, Rich Newsome General Manager

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