Came back seven months after purchasing a 2025 and got
into a 2026 VW Atlas Cross Sport. Once again, met with nothing but customer service, honestly, quickness, and a low stress transaction. Joe, Nick and
into a 2026 VW Atlas Cross Sport. Once again, met with nothing but customer service, honestly, quickness, and a low stress transaction. Joe, Nick and Mike were efficient and super human focused. There is a reason I went back just seven months later for a different color and pano sunroof :) Joe is the real deal. I’ve never trusted a dealership as much as I do with him there. Buying a new car isn’t so bad sometimes.
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by Sbeck2112
Jul 11, 2026 -
City Volkswagen of Highland responded
We’re thrilled you chose a 2026 Volkswagen Atlas Cross Sport for your second visit and enjoyed a smooth, low-stress experience. Joe and Nick are glad they could help you find the ideal color and panoramic sunroof. Thanks for trusting us again and enjoy your new Atlas Cross Sport!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
The sales associate Joe Leduc consistently demonstrated
professionalism, excellent customer service, and strong product knowledge throughout the evaluation period. He greeted us promptly, listened careful
professionalism, excellent customer service, and strong product knowledge throughout the evaluation period. He greeted us promptly, listened carefully to our needs, and provided knowledgeable recommendations to help them make informed purchasing decisions.
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by Diehardbhawks
Jul 11, 2026 -
City Volkswagen of Highland responded
Thank you for recognizing Joe’s professional approach and deep product expertise during your evaluation. We’re glad his attentive listening and thoughtful recommendations helped you feel informed and supported.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Joe Leduc helped us get into a cross sport He was great
to deal with. I highly recommend dealing with him for a VW
to deal with. I highly recommend dealing with him for a VW
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by cdorf22
Jul 11, 2026 -
City Volkswagen of Highland responded
It’s fantastic to know Joe made your VW Atlas Cross Sport purchase smooth. We’re grateful for your recommendation and happy to hear you enjoyed working with him. Congratulations on the new ride.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Joseph Leduc was fast, friendly, and made the car buying
process super easy at Highland Volkswagen.
process super easy at Highland Volkswagen.
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by anthonyramz
Jul 11, 2026 -
City Volkswagen of Highland responded
Thank you for choosing your new Volkswagen Atlas Cross Sport and for noting how Joe’s fast and friendly service made the process so straightforward. We appreciate you sharing your experience and look forward to assisting you again down the road.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Joe helped me get into a new cross sport.
Joe was great! Come see him !
Joe was great! Come see him !
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by missram3
Jul 11, 2026 -
City Volkswagen of Highland responded
We’re thrilled Joe made finding your new Volkswagen straightforward. Thank you for recommending him. Enjoy your new ride!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Joe LeDuc was great and greeted me before I even hit the
door. He was not pushy and was the exact opposite of the stereotypical sales guy.
door. He was not pushy and was the exact opposite of the stereotypical sales guy.
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by Solthebull
Jul 10, 2026 -
City Volkswagen of Highland responded
We’re glad Joe greeted you right away and made your visit relaxed and pressure free as you picked up your new Volkswagen Golf GTI. Enjoy every moment behind the wheel!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
The James guy was very rude and made me uncomfortable.
I never even met the other guy.
I never even met the other guy.
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by SARAH7246
Verified Customer
Verified Customer
Jul 10, 2026 -
City Volkswagen of Highland responded
Sarah, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great deal great value very polite.
Fast and accurate service timely and attentive service outstanding
Fast and accurate service timely and attentive service outstanding
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by audi357
Jul 07, 2026 -
City Volkswagen of Highland responded
It’s wonderful to hear that our team provided polite, fast, and precise service for your used Chevrolet Tahoe. We’re glad the deal and value exceeded your expectations.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Andy was amazing.
He clearly was very knowledgeable, he was very clear in his speech, and overall incredibly helpful. Great experience.
He clearly was very knowledgeable, he was very clear in his speech, and overall incredibly helpful. Great experience.
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by Reilly Fenlon
Jun 30, 2026 -
City Volkswagen of Highland responded
It’s fantastic to hear that Andy’s knowledge and clear communication made your Volkswagen purchase so smooth. Thanks for sharing your experience!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Joesph was Brilliant!
Very straight forward, a pleasure to do business with! So glad we crossed paths.
Very straight forward, a pleasure to do business with! So glad we crossed paths.
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by Deirdreclark825
Jun 30, 2026 -
City Volkswagen of Highland responded
We’re glad Joe provided a straightforward, enjoyable experience. Congratulations on your new Volkswagen Jetta. Feel free to reach out if you have any questions down the road.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com