Ray Catena Lexus of Monmouth

Wife and I just purchased a 2018 Lexus at Catena and were nothing but pleased with the experience. Bob, our salesman, was comforting in his knowledge and salesmanship - there is absolutely no strong arming h nothing but pleased with the experience. Bob, our salesman, was comforting in his knowledge and salesmanship - there is absolutely no strong arming here. And, though it was a used vehicle, they gave us a full scale tech walk through of the whole vehicle. Great stuff. Highly recommend. More

We had an amazing experience at the service department, our service writer. Brian Dominick was extremely professional, transparent, and very accommodating. I highly recommend Ray Catena for all your Lexus our service writer. Brian Dominick was extremely professional, transparent, and very accommodating. I highly recommend Ray Catena for all your Lexus service needs. More

There aren't enough words to describe the level of quality here. Nowadays, so many dealers pay more attention to the amount of sales and focus less on attention to providing top notch customer serv quality here. Nowadays, so many dealers pay more attention to the amount of sales and focus less on attention to providing top notch customer service. Well not here, not at Ray Catena Lexus of Monmouth. They absolutely have providing the best customer service at the forefront of their business model. In my opinion dealers should be taking notes on how they do things here. It's not even close. Everyone here is so nice and welcoming, which is super refreshing. Special shout outs to Luke Albrink, Carlos Pincaro, Mike (the service foreman), Dave the head of detailing, and the front desk staff. Everyone I've interacted with has been nothing but excellent in every way. I HIGHLY recommend this dealership. Well worth the trip to come from Northern NJ. As long as I am in NJ, I can't see going anywhere else. Kudos to all!! Lexus! Experience amazing! Best, Jonathan W. More

My salesman was John Lucky and he was great. I was on an unexpected car search two weeks before Christmas and called around, did a bunch of research online and just cannot find what I wanted. Ev I was on an unexpected car search two weeks before Christmas and called around, did a bunch of research online and just cannot find what I wanted. Everyone I spoke with just seemed like they were trying to put me in anything so i continued looking. I stumbled upon a vehicle posted, gave Lexus Of Monmouth a call and asked to speak with their top salesman and was forwarded to John Lucky. Immediately felt comfortable speaking to him and came to the dealership the next evening to see him and the car in person. Finally the NX 350 in the interior color i was looking for and fell in love. John came in the next day (Christmas Eve) on his day off and i was very happy with my service, it was such a smooth process and i love my purchase. He even dropped off my registration for me and put my plates on which I greatly appreciated. I highly recommend this dealership as well as John Lucky!! More

The nicest most professional people I have ever dealt with. They go the extra mile with. They go the extra mile More

I would like to express my sincere gratitude for the “beyond extraordinary” sales experience with my recent 2024 RX Premium from the Ray Catena Lexus of Monmouth - specifically recognizing Andrew Seiber “beyond extraordinary” sales experience with my recent 2024 RX Premium from the Ray Catena Lexus of Monmouth - specifically recognizing Andrew Seibert and Carlos Pincaro. “Beyond extraordinary” does not reflect every aspect of the overall exceptional customer service experience that was just pure ‘perfection’. Andrew is most amazing Master Sales Consultant - remarkable professionalism, proactively attends to every possible detail exceeding customer expectations, flawless sales transaction, and a great vehicle deal. I have been a customer of Ray Catena Lexus of Monmouth for 20+ years for a reason: from Sales to their impressive Service Department this dealership goes over and beyond in outstanding customer service. I am more than happy with my recent 2024 RX and entire sales experience. More

I have purchased or leased several cars from Ray Catena of Monmouth since the early 90's. Greg Webb was my salesperson for each transaction and has been professional and always so very helpful throughout t of Monmouth since the early 90's. Greg Webb was my salesperson for each transaction and has been professional and always so very helpful throughout the years. Always a great experience while working with Greg and the Ray Catena dealership! More

I am my second purchase at Ray Catena! The service is phenomenal. Andy hasn't missed a beat. He is very professional and the folks over at the service center are the same. I am 1 very sati The service is phenomenal. Andy hasn't missed a beat. He is very professional and the folks over at the service center are the same. I am 1 very satisfied customer. More

Greg Webb is 5 stars goes above and beyond what I can reasonably expect. Service department is another story. reasonably expect. Service department is another story. More