Joe Miller
Joe Miller at Lynn Layton Ford

Joe Miller

Service Advisor

Lynn Layton Ford

3300 U.S. 31
Decatur, AL 35603

4.7
225 Reviews
4.7

225 Reviews

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225 Reviews of Joe Miller

December 20, 2025

Dealership Rating
Employee Rating

Great service and super helpful. Went out of their way to try to diagnose a tough situation, and they did it correctly. More

by TCHILDS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Drake

December 11, 2025

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Employee Rating

Professional, knowledgeable, good communication throughout the entire process. Highly recommend Joe to coordinate all my maintenance or repair needs. More

by WRENCHTURNER3529
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 27, 2025

Dealership Rating
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Been using these folks for 30 years. Always friendly and attentive to my problems. Super quality service.. More

by GARY@WTEC.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Presley , Stephen Larrimore

November 27, 2025

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Good , but should always have loaner available for customers who bring in work trucks for service More

by BNCSIMPS
Service Price Transparency
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Recommend Dealer
Yes

November 25, 2025

Dealership Rating
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Had a complete service done on my truck, it was well done, timely and courteous. More

by NOTS060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Presley, Jim Rohr , the diesel shop techs.

November 13, 2025

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Employee Rating

My wife coordinated ahead of time to drop her vehicle off at the service department early in the morning this past Tuesday, approximately at 7:30 AM. When we receive no call by 4:10 PM, I called and was told More

by MIKEDEVOR4
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: My wife couldn’t remember the name of her advisor, but I thought Brian the manager told me his name was Steve. I talked with Brian on the phone the next day. Joe explained the situation when I picked up the car. He was a professional, as always I told my

November 09, 2025

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Everyone was friendly, patient, and answered any questions I asked in a professional manner. I am pleased with everything. More

by tshifflett256
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby White

October 31, 2025

Dealership Rating
Employee Rating

Made the experience very easy and fast. Got the truck I needed and all the information was provided. More

by tnave615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Craft, Nick Mewbourn

October 30, 2025

Dealership Rating
Employee Rating

As always, everyone was very professional and friendly. I feel like family while I'm there. Plenty of coffee available while you wait. More

by Drhunter1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

Went in for an oil change and rear brake pad replacement. After they did the brake inspection, was informed my brakes still had a lot of miles left on them and a brake job wasn't necessary. I admire there ho More

by jlpark10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Presley, Jim Rohr , Steve Larimore in service along with Brad in the Quick Lane.

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