Joe Morris | Page 2

Always very nice. They explain things thoroughly. The service department is very prompt as they can be. They explain things thoroughly. The service department is very prompt as they can be. More

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KNUDTSEN Chevrolet is the Best of the Chevrolet/GM dealers in the Inland NorthWest. The Staff in the Service department are Professional and genuine. I drive from the Spokane Valley to get my work don dealers in the Inland NorthWest. The Staff in the Service department are Professional and genuine. I drive from the Spokane Valley to get my work done! More

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Besides vehicle fees now days. it is.always a pleasant experience. Knutsen has been the only garage to touch my car since i bought it there years ago! it is.always a pleasant experience. Knutsen has been the only garage to touch my car since i bought it there years ago! More

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Service was great, my truck was completed in a timely matter. I felt appreciated. It was good to talk with the salesman that sold me the truck 3 years ago. matter. I felt appreciated. It was good to talk with the salesman that sold me the truck 3 years ago. More

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Great sales staff, not pushy but really strive to understand your needs, desires and budget to provide you with what you are looking for. Overall a great team and family understand your needs, desires and budget to provide you with what you are looking for. Overall a great team and family More

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Courteous helpful knowledgable prompt. Pleasant customer waiting area. .Thank you for the donuts and coffee. Pleasant customer waiting area. .Thank you for the donuts and coffee. More

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Excellent service department. Sales are great at helping you find what you are looking for without being pushy. Sales are great at helping you find what you are looking for without being pushy. More

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Always friendly, prompt, professional. I have never had a negative experience with Knudtson. My dealer of choice! I have never had a negative experience with Knudtson. My dealer of choice! More

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Every one was very helpful an present to work with most questions where answered. Helped with transferring stuff from one car to the other. questions where answered. Helped with transferring stuff from one car to the other. More

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I bought a 2016 Chevy Colorado from them. It had catastrophic engine failure within 2 months. They allowed me to turn it in for a 2019 Colorado, albeit after hassling me and paying an additio It had catastrophic engine failure within 2 months. They allowed me to turn it in for a 2019 Colorado, albeit after hassling me and paying an additional $11k difference. Now, the 2019 has had engine failure and had to be towed to Knudtsen Chevrolet... Right after signing the papers for the 2019 Colorado, I noticed a violent idle vibration and the "Chevy Shudders" (a known issue with this model's transmission) at 60+ mph. They refused to fix it claiming my expensive extended warranty doesn't cover it despite it being a transmission issue that is relatively easy to fix (just flush the transmission fluid - they wanted $750). In addition, the brakes had to be replaced within 2 weeks. Apparently, they literally fell off when they took the wheels off to inspect them because they were rusted out. The brakes are the only thing they fixed under warranty. I can't even trade this 2019 in because I would still be underwater over $13k. No dealership on the face of planet Earth would ever give me anything near what I am paying for it because it was overpriced to begin with. Zero inspections are being done on trade ins and/or the service people have a childlike understanding of the mechanics of the cars they work on daily. Avoid at all costs. More

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