Joe Norris

The experience was wonderful The advisor was knowledgeable and polite My car drives like new knowledgeable and polite My car drives like new More

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Mcgeorge Mercedes has been my service provider for the past 19 years and two Mercedes. The service is always great! past 19 years and two Mercedes. The service is always great! More

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Promptly received for my scheduled appointment. Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite More

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Very good service, they also wash my car. it takes less than hour to wait. it takes less than hour to wait. More

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Everyone was very helpful at the dealership from the ASP to the cashiers. Quick turnaround to the cashiers. Quick turnaround More

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The staff was courteous and professional. The made sure that I was kept informed. It was a wonderful experience, I have never been treated better by a dealership. I will definitely refer them The made sure that I was kept informed. It was a wonderful experience, I have never been treated better by a dealership. I will definitely refer them to friends and family. They will continue to be my go to dealership. Exception Job Mercedes-Benz of Richmond! More

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Everyone I worked with was friendly and professional. My salesperson was Cheryl and she was truly awesome. She spent a lot of time with me, test driving two vehicles and explaining the options. Once I My salesperson was Cheryl and she was truly awesome. She spent a lot of time with me, test driving two vehicles and explaining the options. Once I made my decision and ordered the vehicle, she kept me updated throughout the process. When the car arrived, she was "Johnny On The Spot" , taking care of a lot of the paperwork before I arrived. When I arrived to pick up my car, she thoroughly went through the vehicle with me. I definitely would work with her again! More

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Summer is amazing! Top notch service every time. Such a joy to work with and always has a smile on her face! Top notch service every time. Such a joy to work with and always has a smile on her face! More

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Courteous, efficient and solved my issue quickly. We’re excellent in communicating with me and giving me options. We’re excellent in communicating with me and giving me options. More

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Wonderful service on both cars quick and good service. Been coming to this location since it opened Been coming to this location since it opened More

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