Joe Norris

It was a quick in and out. No hassles. Convenient location. I got a free state inspection. No hassles. Convenient location. I got a free state inspection. More

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Mercedes Benz of Richmond went above and beyond to accommodate my purchase! Highly recommend Hakim for your next purchase! accommodate my purchase! Highly recommend Hakim for your next purchase! More

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I had an excellent experience at Mercedes-Benz of Richmond thanks to Danny. He was professional, well-informed, and most importantly, respectful of my time. Danny didn't waste a single moment—once it Richmond thanks to Danny. He was professional, well-informed, and most importantly, respectful of my time. Danny didn't waste a single moment—once it was clear I was ready to buy, he efficiently moved the process forward and got me out the door quickly. No haggling, no overselling, just straightforward service. This is exactly how a car purchase should go. Highly recommend Danny and this dealership. More

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Steve took very very good care of me! he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer and have such a hard time catching up- but Steve and the service team really went above and beyond to make me feel caught up and ready to go. I have had so many experiences with MB in the past all over the world and by far this interaction was the best yet. Thanks again for everything Steve and Mercado! I appreciate being taken care of. More

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The service was professional and thorough, just too expensive for diagnostic test. A test that should have taken 30 minutes cost $300. Not a big fan…. expensive for diagnostic test. A test that should have taken 30 minutes cost $300. Not a big fan…. More

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I was a waiting customer and the staff was very attentive to my needs,even offering to buy me lunch. to my needs,even offering to buy me lunch. More

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Fantastic! All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, a All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, amazing. More

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Salesperson was very polite and not pushy in the least. They worked with me to make the deal happen and were transparent with the history of the used E350 I was interested in.. My sales associate (Brian Ha They worked with me to make the deal happen and were transparent with the history of the used E350 I was interested in.. My sales associate (Brian Hará) made it a smooth experience beginning to end. Thanks to everyone at Mercedes Benz Richmond More

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Steve the service writer made sure he kept me updated on the status of my car. Very professional! the status of my car. Very professional! More

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Simple process; nice people. Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look ni Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look nice. I pay attention to the small details and to me those matter. More

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