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Joe Pappalardi

Overview Reviews (17)

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Joe Pappalardi

Finance Manager

Orchard Chrysler Dodge Jeep Ram

819 NY-66
Hudson, NY 12534

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5.0

17 Reviews

Overview Reviews (17)

Dealership Experience

2 yrs, 2 mos

Industry Experience

22 yrs, 6 mos

5.0

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Joe Pappalardi

October 07, 2026

Dealership Rating

Employee Rating

The team at orchard were awesome . . Victoria was awesome to work with .. Joe came in clutch with the finishing touches to finalize the purchase .. it honestly couldn’t have been any ea . Victoria was awesome to work with .. Joe came in clutch with the finishing touches to finalize the purchase .. it honestly couldn’t have been any easier .. I will continue to do business with the orchard crew in the future More

by CALIBER08.ES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Warren, Ernesto DePiano, Victoria Wright, Jared Castriota, Scott Buley, Akshay Vermani, Rebecca Rivenburg

Oct 07, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Our team enjoyed guiding you through the purchase of your new Ram 1500. Hearing that Victoria made the process seamless and that Joe delivered the finishing touches means a lot to our team. We look forward to assisting you again.

September 24, 2026

Dealership Rating

Employee Rating

The dealership gets a pass as its recently changed ownership but the sales people know next to nothing about the product and lack any subtle sales skills like meeting you at the door. ownership but the sales people know next to nothing about the product and lack any subtle sales skills like meeting you at the door. More

by jdadyfinance

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victoria Wright

Sep 25, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 19, 2026

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Employee Rating

Quick and easy to deal with. Everyone is so friendly. Definitely will return for future services Everyone is so friendly. Definitely will return for future services More

by GRASSI72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Buley, Akshay Vermani , Damien

Sep 19, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Knowing that your service visit was quick and straightforward and our team was friendly is rewarding. We look forward to serving your Jeep Wrangler again.

September 19, 2026

Dealership Rating

Employee Rating

I normally hate buying a new vehicle. Dealing with the trade-in, negotiating the price, and all the back and forth can be a real pain. The team at Orchard Jeep made everything easy and co Dealing with the trade-in, negotiating the price, and all the back and forth can be a real pain. The team at Orchard Jeep made everything easy and comfortable. We went there to look and ended up driving home in a new Gladiator! I would definitely recommend Victoria, Chuck, Joe, and the entire Orchard Jeep team. Great people, great deal, and a great buying experience. More

by MIKEY12106

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victoria Wright , Chuck Lansing

Sep 19, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Knowing that the trade-in and price negotiations felt smooth and comfortable means a lot to our team. We’re delighted you drove home in your new Jeep Gladiator, and congratulations on that purchase. Your recommendation of Victoria, Joe, and the rest of our team is deeply appreciated.

September 02, 2026

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Mostly on line and it was fast easy to do and available when I called when I called More

by Jjm

Verified Customer

Sales Price Transparency

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Jared Castriota

Sep 03, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Knowing that your mostly online purchase of the new Ram 2500 was fast and easy means a lot to our team. We’re glad we could assist when you called.

August 29, 2026

Dealership Rating

Employee Rating

Victoria was extremely helpful and personable. She and Joe made the purchase of my new Jeep very easy and enjoyable. She and Joe made the purchase of my new Jeep very easy and enjoyable. More

by Alyson

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victoria Wright

Aug 29, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Our sales team enjoyed guiding you through the purchase of your used Jeep Wrangler Unlimited. Hearing that Victoria and Joe made the process feel easy and enjoyable means a lot to us.

August 28, 2026

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Employee Rating

Working with Jared was easy. Told him what i was looking for ,found and got . Went smooth no issues. Would recommend anyone to purchase from Jared at Orchard. Told him what i was looking for ,found and got . Went smooth no issues. Would recommend anyone to purchase from Jared at Orchard. More

by WHALER1.1

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jared Castriota, Akshay Vermani

Aug 28, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Hearing that working with Jared felt easy means a lot to our team. We’re glad the purchase of your Ram 1500 went smoothly. Your recommendation of Jared is greatly appreciated.

August 26, 2026

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Employee Rating

Great place to buy a vehicle will always make all my future purchases there and we tell my friends and family future purchases there and we tell my friends and family More

by paulannette12534

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Victoria Wright

Aug 26, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Knowing you’ll trust our dealership for every future purchase and recommend us to friends and family is the highest praise. Our team enjoyed helping you find your used Jeep Grand Wagoneer.

August 06, 2026

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Very professional, made our transaction easy and we are very satisfied with the vehicle it met all are needs. very satisfied with the vehicle it met all are needs. More

by alangordineer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Warren, Victoria Wright, Jared Castriota

Aug 07, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Hi Alan! Thank you for leaving us this five-star review and kind words about our sales team at ORCHARD CDJR! We'll see you next time!

August 05, 2026

Dealership Rating

Employee Rating

Great service, very professional every time I come in. Will permanently remain my home dealership. Will permanently remain my home dealership. More

by natespainting2025

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Warren, Ernesto DePiano, Victoria Wright, Jared Castriota, Scott Buley, Akshay Vermani, Rebecca Rivenburg

Aug 05, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Your mention of our consistent professionalism and quality service reflects how we approach each appointment when servicing your Jeep Grand Cherokee. Knowing you’ll make us your home dealership means a lot to our service department.