Rebecca Rivenburg
Rebecca Rivenburg at Orchard Chrysler Dodge Jeep Ram

Rebecca Rivenburg

Service Advisor

Orchard Chrysler Dodge Jeep Ram

819 NY-66
Hudson, NY 12534

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Rebecca Rivenburg

October 07, 2026

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The team at orchard were awesome . . Victoria was awesome to work with .. Joe came in clutch with the finishing touches to finalize the purchase .. it honestly couldn’t have been any ea More

by CALIBER08.ES
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Recommend Dealer
Yes
Oct 07, 2026

Orchard Chrysler Dodge Jeep Ram responded

Our team enjoyed guiding you through the purchase of your new Ram 1500. Hearing that Victoria made the process seamless and that Joe delivered the finishing touches means a lot to our team. We look forward to assisting you again.

October 02, 2026

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It was easy to make a convenient appointment. I was given an accurate waiting time. The care felt good to drive and none of my settings were changed, Thank you More

by beckerbob1
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Recommend Dealer
Yes

Other Employees Tagged: Scott Buley, Akshay Vermani , none

Oct 02, 2026

Orchard Chrysler Dodge Jeep Ram responded

Your note about the accurate wait time and convenient appointment reflects our service team’s focus on respecting your schedule. It’s rewarding to know your Jeep Compass felt great to drive and that your settings stayed just as you set them. Your kind words and five-star rating mean a lot to our service team.

September 24, 2026

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Outstanding in every way possible. I want nobody else working on my 2026 Ram. I won’t trust anybody else. More

by roondog949
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Recommend Dealer
Yes

Other Employees Tagged: Scott Buley, Akshay Vermani

Sep 24, 2026

Orchard Chrysler Dodge Jeep Ram responded

Your trust in having no one else work on your 2026 Ram 1500 means a lot to our service team. We’re dedicated to upholding that confidence with every service visit.

September 05, 2026

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Great team! I was kept in the loop. The service manager really liked the white trim in my jeep More

by EMULVANEY1
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Recommend Dealer
Yes

Other Employees Tagged: Scott Buley, Akshay Vermani

Sep 05, 2026

Orchard Chrysler Dodge Jeep Ram responded

Knowing you felt informed throughout service means a lot to our team. We’re also glad our service manager admired the white trim on your Jeep Wrangler Unlimited. Thank you for your kind words and the five-star rating.

August 17, 2026

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The virtual system is unprofessional and not monitored by a live person.I never got any answers.. More

by chaslyross
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Recommend Dealer
No
Aug 22, 2026

Orchard Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 05, 2026

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Great service, very professional every time I come in. Will permanently remain my home dealership. More

by natespainting2025
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Recommend Dealer
Yes
Aug 05, 2026

Orchard Chrysler Dodge Jeep Ram responded

Your mention of our consistent professionalism and quality service reflects how we approach each appointment when servicing your Jeep Grand Cherokee. Knowing you’ll make us your home dealership means a lot to our service department.

August 04, 2026

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All were very helpful. Thanks to all for resolving our recall problem. See you again when needed. More

by hermerle
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Recommend Dealer
Yes

Other Employees Tagged: Akshay Vermani

Aug 04, 2026

Orchard Chrysler Dodge Jeep Ram responded

We’re glad our service team could help resolve your recall issue on your Dodge Sprinter. Your kind words mean a great deal, and we look forward to assisting you again when needed.

August 04, 2026

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they are friendly fast and go above and beyond to help to get in and out More

by muleshark05
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Recommend Dealer
Yes

Other Employees Tagged: Akshay Vermani, Joe Pappalardi

Aug 04, 2026

Orchard Chrysler Dodge Jeep Ram responded

We’re glad your service visit for your Jeep Wrangler Unlimited was efficient and our team could provide friendly support. Knowing you found our team helpful and prompt means a lot to our service department.

August 04, 2026

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I'm writing this to the owners/managers of this place. I don't think the employees are at fault. The outcome for my vehicle was good, but it was there for 5 full weeks. I admit it had problems, I had i More

by djmm4
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Recommend Dealer
No

Other Employees Tagged: Rodney Curl replacement advisor 5 stars

Aug 07, 2026

Orchard Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 28, 2026

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we had a great experience. will be back they were friendly. see you next time More

by muleshark05
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Recommend Dealer
Yes
Jul 28, 2026

Orchard Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you enjoyed the friendly service for your Ram 1500. Rebecca and our team appreciate your feedback. We look forward to seeing you again.

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