Joe Piazza
Joe Piazza at Weir Canyon Honda

Joe Piazza | Page 9

Internet Sales / Fleet Mgr

Weir Canyon Honda

8323 E La Palma Ave
Anaheim, CA 92807

Contact Me
4.9
99 Reviews

"I spent most of my professional life in a business that I really love, meeting many people inside and outside of the job and especially the joy it brings me helping people find the 'Right Vehicle' that fits their family's automotive needs and desires"

Dealership Experience

16 yrs, 5 mos

Industry Experience

47 yrs, 9 mos

Specialties & Trainings

Automotive Consulting, Sales, Leasing & Problem Solving

4.9

99 Reviews

Write a Review

99 Reviews of Joe Piazza

June 23, 2023

Dealership Rating
Employee Rating

I bought the car at Weir and have done all of the car services at Weir. Excellent customer service. More

by SLINAVG
Service Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Weir Canyon Honda responded

SLINAVG, it's a pleasure to see that you had an enjoyable service experience! Thank you for choosing us and we hope to see you at your next service visit! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 16, 2023

Dealership Rating
Employee Rating

Ed Martinez rocked. Sales dep good. Parts dep good. Vehicle MPG 5 less than ecpected! More

by smorgan29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ed Martinez

Jun 20, 2023

Weir Canyon Honda responded

We are so glad that you had a stellar car-buying experience! Congrats on your new ride! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 16, 2023

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Employee Rating

Quick, Efficient, and overall great experience. They answered all of our questions. The following day they walked my Daughter through all if the car features. More

by qasimsabreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tamer Alrifaee

Jun 20, 2023

Weir Canyon Honda responded

We are glad that you had a stellar car-buying experience! Congrats on your new ride! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 15, 2023

Dealership Rating
Employee Rating

Quite thorough with explaining pricing and all of the vehicle’s features. Friendly and customer oriented More

by brigbigham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tri Le , Ed Martinez

Jun 19, 2023

Weir Canyon Honda responded

We love to hear your shopping experience went seamlessly! Welcome to the family! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 13, 2023

Dealership Rating
Employee Rating

From the Salesman Joe Piazza to the financing team Bryan Keroles; both of them were very friendly, kind and helpful. Thank you so much for your excellent and wonderful service. Very much appreciated. God bl More

by singjoy2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Keroles , Ed Martinez

Jun 15, 2023

Weir Canyon Honda responded

Congratulations and welcome to the family! We're proud of our team for working together to ensure you left a happy customer. We hope to work together again in the future! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 10, 2023

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Employee Rating

They are attentive and have good customer service. They call you back and have good follow-through. More

by vazquez_mrs
Recommend Dealer
Yes

Other Employees Tagged: Ed Martinez

Jun 13, 2023

Weir Canyon Honda responded

It's a great pleasure to hear that you had an enjoyable car-buying experience! We look forward to seeing you at your first service visit! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 26, 2023

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Employee Rating

The service department AND untruthful statements and promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule More

by t.smithjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tri Le , Ed Martinez

Jun 30, 2023

Weir Canyon Honda responded

Terry, We are discouraged to see that you have experienced multiple issues here and we would like the opportunity to speak with you and help address each one. Please contact me at your earliest convenience and I'd be happy to assist you. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

Jun 29, 2023

t.smithjr responded

The service department AND untruthful statements and promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule an appointment only to find out a day before it was never scheduled. I should have known this by his nonchalant attitude and him not even bothering to ask or confirm my contact information, I had to ask “do you know my name and contact? He said Yep, Terry Smith? Got you all set.” Again, the appointment was never scheduled in their system. I only found out by calling to confirm myself. This delayed promised repairs another week due to my schedule. 2. Contacting service/parts to confirm part was available only to find out the part they said they were never delivered. 3. Finally arriving for the confirmed service appointment to be told the job would be completed in 45-mins to 1- hour to later be notified it would take 4-5 hours. Called 5 hours later for update since i never received one after the promised time to be told that it would NOW take to end of business. 4. Told I would be sent a link for a complimentary Uber ride back, since it is now finally complete. Never received the link. Paid $25.00 for a day full of run around and missed appointments. Of course the sales side would be great with misinformation pertaining to this service experience. Once you drive off and they have the sale, the customer service side of it just greatly diminished and was non existent. I understand things happen, things take time. It has to be done correctly yes… But this is simply just NOT customer service focused. Had the proper information been provided and communicated this all could have been avoided and scheduled around accordingly. But due to the disregard for my time or even my business is enough for me to recognize I don’t need to return to this location.

May 25, 2023

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Employee Rating

Had a great experience buying my new crv. All the employees were friendly and our salesperson was very accommodating to our needs. I appreciated not feeling pressured and would definitely ret More

by joeysue3150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tri Le

May 25, 2023

Weir Canyon Honda responded

Congratulations on your new CRV, Joey! It's a team effort here and we're thrilled you enjoyed your visit with us. Welcome to the family! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 19, 2023

Dealership Rating
Employee Rating

A no pressure Staff that dealt with us under extreme calm conditions. We negotiated terms of sale and and closed it again with no pressure from the Sales Staff and Manager. More

by edirect120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Mullin, Bryan Keroles

May 23, 2023

Weir Canyon Honda responded

We are glad that our team worked together to take such good care of you! We hope to see you again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 15, 2023

Dealership Rating
Employee Rating

Very pleasant way of doing business. Both Joe and Mike made us feel that we got a good deal and no pressure was put on us. More

by edirect120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Russell

May 18, 2023

Weir Canyon Honda responded

We're so proud of Joe & Mike for working together to ensure you found what you were looking for! Thanks for your positive review, and please let us know if we can help you with anything else! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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