Joe Ristow | Page 2

The staff at Anderson exemplify professionalism and exceptional service. They adeptly accommodated my budgetary constraints without applying undue pressure to make a purchase, prioritizing my individua exceptional service. They adeptly accommodated my budgetary constraints without applying undue pressure to make a purchase, prioritizing my individual needs. Both Ryans displayed commendable patience and professionalism, addressing my inquiries thoroughly and assisting me throughout the process. More

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Don sold me my 2023 Prius. This was my first car purchase and I couldn’t have asked for a better salesperson to help me. I told him I wanted something that’s youthful and has g This was my first car purchase and I couldn’t have asked for a better salesperson to help me. I told him I wanted something that’s youthful and has great gas milage.. i see myself driving this car for many years. More

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Seanna was very nice, she made sure every car we looked at was what we needed in car. There was an engine issue with the first buick we purchased. Joe and seanna were very honest and willing to help us fin at was what we needed in car. There was an engine issue with the first buick we purchased. Joe and seanna were very honest and willing to help us find other alternatives to solving the issue. They were very understanding about the issue and helped us to find an even better option. More

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WORST experience I’ve ever had in my life. This place is a joke! BUYERS BEWARE and NEVER use this dealership. I’d give ZERO stars if I could. I”ll give a complete run down of the shady and dis This place is a joke! BUYERS BEWARE and NEVER use this dealership. I’d give ZERO stars if I could. I”ll give a complete run down of the shady and dishonest dealership literally, the WORST, if they have the car you want, GO somewhere else and have them get it. This place will tack on market adjustments and mislead you on the price, DO NOT let them rush you through finance process, READ every line of every document and don’t think for a second this dealership is on your side. Everyone customer I observed inside the dealership that day was either arguing about up charges with salesman or just looks disgusted to be in that environment. My experience, coming out of state and purchased a RAV4 from these idiots. Frank Bleers - We were coming from out of state so this guy initially over the phone was decent. This was only until we discussed purchase price and had everything mostly wrapped up, THEN, $3200 market adjustment up charge, a 3-1 type maintenance service (like $1000), and added theft deterrent called SHADOWMARK. This was on top of TAX and NON-TAX Fees. Please be thorough going through docs and PA, and do it at your pace, they are crooks, they literally rushed, or tried to rush and only showed me the parts of paperwork that needed my signature. It seemed more like arguing than negotiating with this guy but stick to your ground, they’ll cave on the market adjustment and a 3 for 1, YOU DONT have to pay for that. You don’t have to get SHADOWMARK either, your registration copy they give indicates that in BOLD writing. Do they tell you that tho? No, of course lol. Unfortunately, i did get stuck paying for this, but if your going Toyota, You DONT need This and don’t let them tell you anything different. Lastly, to sum up my experience with this guy, 1st, he literally told me, they don’t put market adjustments online and they wait to talk to you about that when you come to the dealership?? 2nd, literally gave us a box/gift for purchasing a car with key chains and pens. It was missing pens lol. Frank indicated they weren’t able to go into the room because no one had a key lol. You can’t make this stuff up! AVOID this dealership! Joe Ristow - I’ll keep it short on this guy cause there’s not much to say. This guy stopped by and talked to me twice, never one did he tell me his name or introduce himself formally. I mean, very socially awkward times when he was around. No social skills and didn’t even say a word when we left lol. I’m sure this guy is book smart and but not at all common sense smart and u professional. I see why they probably keep this guy him behind a desk and away from people somewhat. Lastly, Ryan dilenardo: STAY AWAY from this dude if that’s the office they bring you too for finance materials. SERIOUSLY, walk out and find another dealership. He actually introduced himself initially, pretty forced tho. His tactic is he’ll try to butter you up and downplay the documents your signing, then stick a computer screen in front you, yep you guessed it, he controls all the scrolling and what you see. Did he tell me SHADOWMARK was not a requirement and I didn’t have to go with it to finance with them? NO. They were all the bad salesman and people overall, but This guy and Joe Ristow might be the worst, I’ve ever seen. They will take advantage of you, extort you, and just lack professionalism you would think you might get when you spend that kind of money. We talked them somewhere down like $4,500-$5000, off the asking price but was a dog fight and threatening to walk out every 5 minutes. BUYERS BEWARE and go elsewhere to avoid this disrespectful and unprofessional dealership. More

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Seana is a great person to buy a vehicle from she is a great listener to the customer very polite I believe if she has any ideas or suggestions for the dealership that she should be rewarded for her sugge great listener to the customer very polite I believe if she has any ideas or suggestions for the dealership that she should be rewarded for her suggestions or comments that would help the dealership Excell need more people like her and Joe the General manger was also kind I know that 2011 Armada vehicle was used as is there were some things that were important to me that needed done on the vehicle and he did it before I took it home he was a very polite person as well I would suggest for anyone to purchase a vehicle from Anderson Toyota on Perryville and riverside in Loves park Illinois thank you Jack Wright More

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The sales people were super friendly and knowledgeable. This made the car buying experience enjoyable. I would definitely buy another vehicle from Anderson Toyota. This made the car buying experience enjoyable. I would definitely buy another vehicle from Anderson Toyota. More

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Sales representative Christian Benitez was very knowledgeable and professional. I have bought many vehicles from different dealerships and by far this was one of the best experience’s of a purchase knowledgeable and professional. I have bought many vehicles from different dealerships and by far this was one of the best experience’s of a purchase and final sale agreement. Everyone from sales to finance was a true honest feeling of trusting this dealership. I will purchase from Anderson Lexus again, but I haven’t dealt with the service department at this point. It appears to be a fine running service department. Thanks for a very positive experience. More

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Don & Devin we’re amazing! They were so accommodating & got me a better vehicle than I expected! I will only lease a vehicle though them in the future They were so accommodating & got me a better vehicle than I expected! I will only lease a vehicle though them in the future More

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My experience today was nothing short of TRULY EXCEPTIONAL! this is my 11th brand new off the truck vehicle purchase and by far my best experience yet all the way around! thank you Don Smith for EXCEPTIONAL! this is my 11th brand new off the truck vehicle purchase and by far my best experience yet all the way around! thank you Don Smith for making that possible! truly appreciate it! from Devin making the price right and your business appreciated to Joe taking you thru the paper work which he makes very quick, smooth and listens to what the customer is saying they need! keep up the smooth operation!!! I'll be back over and over again!!!! More

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I came in because my service experience has been very good. My car had been totaled and Don Smith was very helpful in asking questions to determine what might meet my needs. He found a perfect used car good. My car had been totaled and Don Smith was very helpful in asking questions to determine what might meet my needs. He found a perfect used car and helped me thru the experience. He was patient when my reimbursement check was delayed and when I came in for the car took time to acquaint me with its most inportant features. More

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