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Joe Rivarola
Refer Me
140 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
43 yrs, 9 mos
Specialties & Trainings
Ford Service Advisor Master Certification
140 Reviews
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140 Reviews of Joe Rivarola
October 18, 2018
Worst service I have ever had! Currently still waiting for an oil change. Made an "appointment" at 7:45. Was here at 7:42, it is now 9:40 and I am still waiting. 2 hours+ for an o Currently still waiting for an oil change. Made an "appointment" at 7:45. Was here at 7:42, it is now 9:40 and I am still waiting. 2 hours+ for an oil change??? I can't imagine if I needed anything else done how long that would take. Never coming back here again, save your money and time, go somewhere else. More
by Frank624901
Other Employees Tagged: Marty Jacobs, Bonnie Lang, Louisea Miers-Martin
Helpful 
October 11, 2018
Excellent experience I have always brought my car to Newins since the day I purchased it there. The sales staff was wonderful and the service staff has follow suit. They I have always brought my car to Newins since the day I purchased it there. The sales staff was wonderful and the service staff has follow suit. They are always accommodating and have repaired my car in a timely manner. The service agents and always respectful and knowledgeable. After purchasing many cars in my life Newins is by far the best dealership. More
by JHALBY
Verified CustomerOther Employees Tagged: Chris Belesi, Marty Jacobs, Bonnie Lang
October 09, 2018
better service dept than others i've tried service was satisfactory except for one issue. I was charged for 7 quarts of oil when I'm usually only charged for 6. the owners manual clearly states service was satisfactory except for one issue. I was charged for 7 quarts of oil when I'm usually only charged for 6. the owners manual clearly states my vehicle takes 6 qts of oil. when I questioned the service advisor about this, his answer was vague and made no sense to me. either I was overcharged or the tech overfilled the engine. neither scenario is good. More
by BERLAC81
October 08, 2018
Staff is very courteous Went for an oil change car was ready in no time staff was friendly and made you feel welcome. Big plus service is open on Saturday Went for an oil change car was ready in no time staff was friendly and made you feel welcome. Big plus service is open on Saturday More
by allenvilla
Other Employees Tagged: Marty Jacobs
October 02, 2018
The people are wonderful I drive all the way from Freeport for service on my car because they are so nice here. I have never had anyone else service my Flex I drive all the way from Freeport for service on my car because they are so nice here. I have never had anyone else service my Flex More
by MYSTIFYMEO520
Other Employees Tagged: Marty Jacobs, Bonnie Lang, Louisea Miers-Martin
September 28, 2018
NEW VEHICLE PURCHASE SUPERDUTY TRUCK. AND VEHICLE SERVICE. MY EXPERIENCE WITH NEWINS FORD WAS EXCELLENT! MY SALESMAN RODNEY VERA HE WAS EXCELLENT.HE WORKED WITH ME FOR WEEKS, CALLING ME AND MAKING IS POSSIBLE MY EXPERIENCE WITH NEWINS FORD WAS EXCELLENT! MY SALESMAN RODNEY VERA HE WAS EXCELLENT.HE WORKED WITH ME FOR WEEKS, CALLING ME AND MAKING IS POSSIBLE FOR ME TO ORDER, AND GET INTO A NEW TRUCK. THERE WERE NO SURPRISES.I RECEIVED A GREAT PRICE ON MY TRUCK AND TRADE!!!! THANKS TO MANAGERS CHRIS BELESE,AND PHIL CALABRETTA AND RODNEY!!! MY SERVICE EXPERIENCE WAS ALSO EXCELLENT.SERVICE ADVISOR JOE RIVAROLA TOOK CARE OF MY VEHICLE FROM START TO FINISH.ALL DONE IN A TIMELY MANNER AS PROMISED.I ALSO WORKED WITH SERVICE ADVISOR MARTY JACOBS,THEY ARE BOTH PROFESSIONALS! BACK SHOP TECHS,MIKE DIGUESSIPPI,AND BILLY FERRIS ARE BOTH EXCELLENT .VERY KNOWLEDGEABLE!! BOTH PROFESSIONALS!! THEY TOOK CARE OF MY TRUCK ,ALL WORK DONE CORRECTLY,NEAT AND CLEAN. ALL ASSOCIATES MADE ME FEEL LIKE FAMILY.NEWINS FORD IS A GREAT PLACE TO PURCHASE AND SERVICE YOUR VEHICLE.THEY ARE ALL ASSETS TO THIS DEALERSHIP!!!! THANKS AGAIN NEWINS BAYSHORE FORD FOR MAKING MY BUYING AND SERVICE EXPERIENCE SO GREAT!! KEEP UP THE GOOD WORK!!!!! TONY. More
by tony & Laura
Other Employees Tagged: Rodney Vera, Phil Calabretta , Chris Belesi, Marty Jacobs, BACK SHOP TECS,MIKE DIGUESSIPPI,AND BILLY FERRIS,EXCELLANT,PROFESSIONAL AUTO MECHANICS.
September 27, 2018
Always willing to do the best for you I have always been treated well there. I always be able to get an appointment when it convenient for me. I have founded they will work with you and th I have always been treated well there. I always be able to get an appointment when it convenient for me. I have founded they will work with you and they repair your car as quicky as possible. I be recommend them for my car needs. More
by IONASON
Other Employees Tagged: Marty Jacobs, Bonnie Lang, Louisea Miers-Martin
September 24, 2018
Always honest and professional I am a repeat customer and my parent are as well. Will use them as a dealership for future needs. Service department is very informative. I am a repeat customer and my parent are as well. Will use them as a dealership for future needs. Service department is very informative. More
by LSCREENEY
September 24, 2018
The Best The guys here are the best! They always take the time to make sure I understand what they are doing and make sure I am comfortable with the repair The guys here are the best! They always take the time to make sure I understand what they are doing and make sure I am comfortable with the repair More
by kckcbeck
Other Employees Tagged: Marty Jacobs, Bonnie Lang, Louisea Miers-Martin
September 21, 2018
Car Service I went to Newins Ford for an oil change and a regular service appointment. The job was done quickly and the service representatives were very helpful I went to Newins Ford for an oil change and a regular service appointment. The job was done quickly and the service representatives were very helpful. I had a question about my windshield wipers and they were able to answer my question and make suggestions. More
by KLAPORTE0918
Other Employees Tagged: Louisea Miers-Martin
