Dealership Experience
9 yrs, 11 mos
Industry Experience
45 yrs, 9 mos
Specialties & Trainings
Ford Service Advisor Master Certification
148 Reviews
Write a Review148 Reviews of Joe Rivarola
May 31, 2020
Had my car in shop for 5 weeks. Transmission still not fixed and they tell me me they can’t find problem first time ford buyer. Stayed away from ford due to bad quality in 80s and 90s. Seems those days a fixed and they tell me me they can’t find problem first time ford buyer. Stayed away from ford due to bad quality in 80s and 90s. Seems those days are back More
Other Employees Tagged: Louisea Miers-Martin
May 15, 2020
I am a returning customer. I've never returned to any dealership ever. The entire service and atmosphere of the dealership is what drives me to come back. And my salesman. dealership ever. The entire service and atmosphere of the dealership is what drives me to come back. And my salesman. More
Other Employees Tagged: Mathew Brooks, Marty Jacobs
May 15, 2020
Great support during my 3 year lease, never had any problems, customer service is great , nice people that work for ford and care about their customers. problems, customer service is great , nice people that work for ford and care about their customers. More
Other Employees Tagged: Rodney Vera , Marty Jacobs
May 09, 2020
Great fast accurate service ,trusted dealer and service department, always satisfied when I have my car serviced with Newins. I always can be assured all will be taken care of department, always satisfied when I have my car serviced with Newins. I always can be assured all will be taken care of More
Other Employees Tagged: Phil Calabretta , Marty Jacobs
April 08, 2020
So far everyone has been very polite I'm still waiting to get my front driver side power seat fixed it was put on delay because of the virus and when it's all done I will given review get my front driver side power seat fixed it was put on delay because of the virus and when it's all done I will given review More
Other Employees Tagged: Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin
April 06, 2020
They did a great job. I STRONGLY recommend you use Newins Ken, And Matt were awesome it has been a great experience. I WILL be back! Newins Ken, And Matt were awesome it has been a great experience. I WILL be back! More
Other Employees Tagged: Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin
March 11, 2020
Do self inspection first State inspection "required" them to install both windshield wipers. $12 to install two windshield wipers at $13.98 each (total $40) seems excisive to State inspection "required" them to install both windshield wipers. $12 to install two windshield wipers at $13.98 each (total $40) seems excisive to me! Not convinced I needed them! I was called while the car was in the shop and was "recommended" to have two additional services performed. I declined and upon receiving the vehicle back, I checked the additional services and determined they were not necessary. Of course they only "recommended" the service! Other work performed seams good. More
Other Employees Tagged: Matthew Stickney
February 08, 2020
very very good Kelley Leon was the sales person that I dealt with for the most part,she was very helpful in the process of me buying this car. Kelley Leon was the sales person that I dealt with for the most part,she was very helpful in the process of me buying this car. More
Other Employees Tagged: Matthew Stickney , Kelly Leon
January 13, 2020
Pleasant experience with the service that I got on the F150Truck was done on time like it was promisedAnd I will recommend this dealership to my friends F150Truck was done on time like it was promisedAnd I will recommend this dealership to my friends More
Other Employees Tagged: Victor Aparicio

