Joe Rogers
Joe Rogers at Victory Toyota of Brook Park

Joe Rogers | Page 20

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.9
456 Reviews

Dealership Experience

24 yrs

Industry Experience

24 yrs

4.9

456 Reviews

Write a Review

456 Reviews of Joe Rogers

July 23, 2021

Dealership Rating
Employee Rating

This dealership has excellent quality and service. I have been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly. More

by Eyeonfrnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan, Chris Shillinger

Jul 27, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 23, 2021

Dealership Rating
Employee Rating

Top quality professional service on a regular basis. Scheduling is easy. Rentals are available should I need one. The facility is clean and orderly. Work is typically completed ahead of schedule. More

by Fjpetrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 23, 2021

Dealership Rating
Employee Rating

Have been taking my Prius for service ever since purchasing it new from Metro in 2008. Could not be any happier with the service of my vehicle. The agents that I have dealt with are very friendly More

by plabel1916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier , Maggie Colan

Jul 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 22, 2021

Dealership Rating
Employee Rating

Metro Toyota was courteous and professional I received quality service in a timely manner from the mechanic to the clerical person I received top notch professionalism everything was explained to me with More

by Toyotaqualityservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier , Sarah Byrne, Maggie Colan

Jul 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 11, 2021

Dealership Rating
Employee Rating

I had a strange warning message pop up on the touch screen to my 2008 Toyota Prius. The service department checked out the problem, seemed to identify a solution and get me out quickly and for a minim More

by HighMileageGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 05, 2021

Dealership Rating
Employee Rating

Dealer does not have basis car wash benefit. Mileage reset? More

by GOVIND3BASNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Hana , Chris Shillinger

Jul 06, 2021

Victory Toyota of Brook Park responded

Our process is to run every serviced vehicle through the car wash. However, weather conditions may not be suitable and there is the chance that the carwash is down or is being serviced. We service around 100 vehicles per day as well as vehicle deliveries that are run through the car wash. We do not have the capacity to offer a "car wash benefit" for everyone to have there car washed when desired. We hope that you understand our position. If you would like to speak with our customer experience representative, please ask for Hiba at extension 242. Thank you!

June 30, 2021

Dealership Rating
Employee Rating

Fair and honest service, no hidden agenda- just helpful people and a flexible courtesy shuttle driven by the nicest guy in Cleveland. Would definitely recommend. More

by MountainGoat1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The shuttle man!

Jul 01, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 29, 2021

Dealership Rating
Employee Rating

The experience was great and fast got me in and out in no time. I recommend them their services to everyone I know including my family. Thank you… More

by Fomarnieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan

Jun 30, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

June 29, 2021

Dealership Rating
Employee Rating

I have used this center for nearly 20 years for my 2 Toyotas, while other members of my family have purchased othe makes of cars and struggled to fiind half the professionalism and quality I have alway More

by LCB2478734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

June 25, 2021

Dealership Rating
Employee Rating

Very good service.Associates did a very good job.I Very good service. Associates did a very good job. I would return again to Metro Toyota for service on both of the Toyota Camry that I own. More

by ORIGINALBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan

Jun 28, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

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