Joe Spence
Joe Spence at Southern Dodge Chrysler Jeep Ram FIAT
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Joe Spence | Page 2

Sales Consultant

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Joe Spence

April 01, 2023

Dealership Rating
Employee Rating

Worst dealership I ever seen. Management are complete liars. Sold me a jeep that should have failed safety inspection. Then when called them out on it acted like they where doing More

by drayfield36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jorge Sarrazola , Todd Nichols

Apr 03, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 18, 2023

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Employee Rating

Hailey had awesome customer service. She was very nice and helpful. When my vehicle was done she called to let me know I could pick it up. More

by brandnvision18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailey

Mar 20, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 15, 2023

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Employee Rating

Outstanding service from everyone involved at the dealership. John makes all deals worth us coming back for our 8th time. More

by gary.merryman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowen Johnson, Shannon Thomas, John Ailstock , Jay in Financing was outstanding also.

Mar 15, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear back from you again so soon!

March 06, 2023

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There was a five hour wait for state inspection. I was told there was only two people capable of doing this job available on saturday. More

by damoncaldwell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

February 03, 2023

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Employee Rating

Great salesman experience! Facility is run down. Finance guy took way too long. service department is very proficient More

by pitch52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

September 28, 2022

Dealership Rating
Employee Rating

First dodge,so far very impressive and sales experience was great .Would recommend to friends and family. More

by CALVINGRAVES50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Bio

Sep 28, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Calvin! Very happy to hear your positive feedback. We will be here for any needs you should have in the future. Enjoy the day.

July 26, 2022

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Employee Rating

Joseph Spence is without a doubt the most skilled salesman-technician I have had the please to meet. This was my third Wrangler but I wanted my new Wrangler to meet my exacting specifications - and More

by tomebert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Nichols

June 30, 2022

Dealership Rating
Employee Rating

Haley goes over and above! We needed $700 worth of repairs and $$ was short. She told us about Sunbit. We were able to get All of our service done in one visit. She showed g More

by BMILES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw

Jun 30, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2022

Dealership Rating
Employee Rating

Happy,understanding,generous,great,nice, attention,helpful,friendly,supported,customer wise,genuine,empathy,answers,cares,love,team. More

by ASENCIOEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your words. Enjoy your day.

June 14, 2022

Dealership Rating
Employee Rating

Great service, the only complaints my husband and I had was we went to buy an Alfa Romeo and walked into the Alfa Romeo side, but there was nobody there and no signs to denote that we needed to go over to More

by Jillian Hodges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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