Joe Stroffolino | Page 4

Causeway Ford is the only place I take my vehicles to get serviced. They take great care of my Fords and are always kind and helpful. Special thanks to my service writer Becca Vander Horn! serviced. They take great care of my Fords and are always kind and helpful. Special thanks to my service writer Becca Vander Horn! More

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The staff are competent and easy to deal with and I was impressed with service they provided. impressed with service they provided. More

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very well run they always get. my car right in and fix it right I would recommend them to anyone my car right in and fix it right I would recommend them to anyone More

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My 2008 Ford Focus with over 204,000 miles on it just up and decided that it was tired and needed to be retired. I was at Causeway Ford looking at used cars when Tony approached me and asked me what I was l and decided that it was tired and needed to be retired. I was at Causeway Ford looking at used cars when Tony approached me and asked me what I was looking for. I really didn't want to be there because I really didn't want to replace my Focus but it was time. Tony listened to me lament about my Focus and I told him my needs and he showed me a 2019 Taurus. I've had Taurus' before and it is a good, reliable car which Ford sadly doesn't make anymore as neither do they make the Focus. Anyway the Taurus had what I was looking for in a large trunk and I love the safety features of the warning signals while backing up and the blind spot signal on the side mirror. The heated steering wheel is wonderful and Tony was wonderful and I didn't feel pressured into buying a car right then even though we both knew that I needed a car. He took care of everything from phoning my insurance company, taking care of the registration and new tags and answering all of my questions. And yes, he even traded in my Focus. I am enjoying my Taurus and feel safer in it with its safety features. I have nothing but good to say about Tony and this dealership. More

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As usual, Sal Ciappa and service dept. at Causeway Lincoln batting a thousand. Work completed correctly. at Causeway Lincoln batting a thousand. Work completed correctly. More

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Causeway reneging on the complimentary oil changes to customers who purchased vehicle from them. Not good. Their Service Dept. has been very disorganized. From trying to make any appointment (get voice m customers who purchased vehicle from them. Not good. Their Service Dept. has been very disorganized. From trying to make any appointment (get voice mail when call, online appt is a mess) to grease on door sills, to waiting 2.5 hours for oil change quoted as 1 hour wait, etc, etc. Now that they went back on their word and charging for oil changes, will take my business else where for service and my next purchase!!! The bar for an well run service department is Pinebelt Nissan in T.R. Wish I could take my Ford their or Causeway would try to improve and model them. More

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Free oil change should not cost cost $10. gave my wife some lame story about disposal fee gave my wife some lame story about disposal fee More

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Over 10 years of Buisness together and treated like family from day one on. Thanks Again! family from day one on. Thanks Again! More

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I dropped my mustang off for recall items on Tuesday for a Wednesday appointment -didn’t hear back till I called on Thursday-told my car not worked on and wouldn’t be done Friday either-told it would be one a Wednesday appointment -didn’t hear back till I called on Thursday-told my car not worked on and wouldn’t be done Friday either-told it would be one day next week but had no idea when-I asked why no one called me re this and answer was I Don’t Know-why was my car not worked on -Answer-I Don’t Know I picked my car up and have no plans on returning - More

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The service from everyone was excellent and my vehicle was done in short time considering the heat in the shop. was done in short time considering the heat in the shop. More

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