Joe Trahan | Page 6

It was like the planets lined up especially for this deal. It went without a hitch. Exactly want I wanted. Joseph and I worked over the internet for the first part of the deal and talked on the phone deal. It went without a hitch. Exactly want I wanted. Joseph and I worked over the internet for the first part of the deal and talked on the phone for the final stage and I drove to Overland Park KS on a Saturday and completed. Took about an hour. I couldn't be happier. Thanks guys. DeAnna Crossland More

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I came in for service, talked to the guys about a buying a 'new-to-me' Jeep instead of fixing an old one. Everyone was great from the first point of contact. I told them what I could do, they fit my set of a 'new-to-me' Jeep instead of fixing an old one. Everyone was great from the first point of contact. I told them what I could do, they fit my set of circumstances perfectly. It was the best car buying experience I've ever had. I recommend these guys to anyone. More

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Good Afternoon OPJDC!!!! I just wanted to let Good Afternoon OPJDC!!!! I just wanted to let you know that I am extremely pleased with my recent purchase of a 2006 Dodge Dakota from you Good Afternoon OPJDC!!!! I just wanted to let you know that I am extremely pleased with my recent purchase of a 2006 Dodge Dakota from your dealership. My sales person (Joe Trahan) has gone above and beyond to help me get into the vehicle I really wanted. In late June of this year I was in a desperate predicament with a new Patriot I had purchased from Olathe Dodge. The experience I had at that dealership was, in my opinion, borderline criminal. Hoping I could sell or trade it, I rolled the Patriot onto your lot and was greeted by Joe. I explained that I just wanted to get out of the Patriot mistake and find something more suitable to me. Within few days, I had shopped other dealers and found some Dakotas I liked. When I called Joe to ask if you had any Dakotas on your lot, he told me one had just arrived. Within a few days, I was driving the Dakota and smiling every mile away! Joe Trahan was, and is, truly a dedicated professional. Thanks to him and his laid-back manner, my opinion of used car salesmen has completely reversed! I would most definitely buy another vehicle from this man. There was absolutely no pressure, and he was always right there with answers to my questions. I've had a couple of minor issues after the sale and a quick call to Joe had my concerns resolved immediately. Unbelievable! I want to also say that Joe's co-worker was extremely helpful as well when I bought the truck. Gary Hayes is another genuine person that I would certainly ask to speak to if I were looking for another vehicle. Of course, I would not have the truck at all if it weren't for the understanding and fair negotiations from the used car sales manager as well. He examined my Patriot, gave a fair price for it as well as the Dakota, and the deal was virtually effortless! Even the finance office was very cordial and helpful. How nice to have such a pleasant experience when other dealerships seem to insist on making car buying a miserable endeavor. Finally, I want to say thanks to John and everyone in the service department. I woke up this morning to a dead battery in the truck (it's 5 years old...it happens). I've only owned the truck for 2 months so I called Joe Trahan to inquire about the warranty, etc. As always, Joe was more than pleasant to deal with and he said if I could get the truck to you, they would be sure to get me going before I had to start a new job next week (this is a holiday weekend also!). AAA got the truck started, I entered your service department at 10.00 a.m., and was out the door with a new battery before 11:30! Everyone from the sales staff, finance office, service department, and cashier have been nothing but exceptional to deal with! The courteous treatment I've experienced from each of you is truly amazing! I want to thank you all and just say you are doing a fantastic job. Would I recommend OPJDC to others? Absolutely! Thanks again, --Michael Morris, New Loyal Customer More

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I find this salesman to be extremely human. No hard core selling, just a happy exchange of money for goods. I would highly recommend to everyone I meet. selling, just a happy exchange of money for goods. I would highly recommend to everyone I meet. More

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