Joe Underwood

Straightforward buying process. Good communication. Allowed me to purchase the vehicle remotely without stepping in to the dealer. Good communication. Allowed me to purchase the vehicle remotely without stepping in to the dealer. More

by hcdelano7 Verified Customer Verified Customer

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They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finally fixed total bill was over $4000 and they didn't offer any type of rebate and inly a very small discount for the lack of follow through. A rebate or some type of olive branch would have gone a long way to providing some piece of mind More

by ANTHONY DAWE Verified Customer Verified Customer

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had a very pleasant experience everything went smoothly and i was happy with the outcome and i was happy with the outcome More

by lbhrg50 Verified Customer Verified Customer

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First time buying a car in 15 years, great experience. They were friendly and responsive They were friendly and responsive More

by scottbush2919 Verified Customer Verified Customer

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They were very professional and eager to assist me in my needs. Such an amazing team. needs. Such an amazing team. More

by Frank Verified Customer Verified Customer

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My truck spent 8 business days in your shop with nothing done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called multiple times but never got through. I spent over 1,000$ in rentals just for the business days for nothing to be done. More

by Kylesmith84 Verified Customer Verified Customer

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This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs professional. I always bring my car here for any service needs More

by millerjamek Verified Customer Verified Customer

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Service rep wouldn't return my calls. Had to contact my salesman to get him to see about the status of my car. Service rep acted like it was a hastle to get me a loaner car. He waited til Had to contact my salesman to get him to see about the status of my car. Service rep acted like it was a hastle to get me a loaner car. He waited till the end of the day to get me a loaner when I told him that I needed a loaner after I droped the car off first thing in the morning and explained to him if the repair was going to take longer than that day i would need a loaner. Ever one else was helpful except the service rep Armond. More

by adam_smith42 Verified Customer Verified Customer

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Serra has always treated me with respect and completed the work in a timely manner. the work in a timely manner. More

by djbaker340 Verified Customer Verified Customer

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Jorden was my salesperson very professional and helpful helping me find the perfect vehicle for me. Good management as well. Very please with the experience. helping me find the perfect vehicle for me. Good management as well. Very please with the experience. More

by kgaleas0 Verified Customer Verified Customer

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