Joe Underwood
Joe Underwood at Serra Chevrolet

Joe Underwood

General Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.5
58 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

36 yrs, 6 mos

4.5

58 Reviews

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58 Reviews of Joe Underwood

October 23, 2025

Dealership Rating
Employee Rating

Very good service work was completed in good time would recommend to friends thank you More

by amc901_38002
Service Price Transparency
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Recommend Dealer
Yes

October 20, 2025

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Easy and accurate transaction, couldn’t have asked for a better experience for my child’s first vehicle. More

by clydeconner1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jason Silverman, Rodney Huffman

October 01, 2025

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Employee Rating

The men that worked on my car did not put the plastic sheet on my seat before doing the work needed. Consequently, there was mud in the floor board that ran down to my step sides. The door panel was cov More

by judy6258
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryant Ward

September 27, 2025

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Employee Rating

Great service and return time. would recommend others. Would purchase another vehicle in the future More

by jeffchaudoin
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Recommend Dealer
Yes

Other Employees Tagged: Bryant Ward

September 26, 2025

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The team was friendly, welcoming, and made the whole process smooth and stress free. Highly recommend. More

by mwalker16
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Huffman , Derrick Tucker

September 25, 2025

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Service was terrible. over charge and lie about time will be ready took 2 months More

by Stayton1990
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Recommend Dealer
No

Other Employees Tagged: Bryant Ward , Matthew

September 19, 2025

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Came in to purchase a vehicle for my daughter they provided fast friendly service my sells rep was A1 More

by derrick_mathews
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Recommend Dealer
Yes

September 10, 2025

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It was a very productive and satisfying experience thanks so much. They were very professional More

by rydo
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Recommend Dealer
Yes

August 22, 2025

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Place was clean and the people were very friendly and very respectful and very helpful More

by Douglascarlock
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Recommend Dealer
Yes

August 21, 2025

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Employee Rating

Always get great service here; very pleased with their professionalism and technical expertise. Highly recommend More

by kurtzrobert
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: BRYANT WARD, Bryant Ward , Mr. Guzman

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